Senior Manager / Assistant Director (CGQ)

Institute of Mental Health; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading healthcare institution in Singapore seeks an experienced Assistant Director for its Clinical Governance & Quality department. This senior role involves managing complex medico-legal cases, leading clinical governance initiatives, and providing strategic guidance within the healthcare setting. The ideal candidate has a degree and over 10 years of experience in healthcare, with at least 5 years in a managerial role. Strong analytical skills and proficiency in English are essential. This position offers the opportunity to be part of a premier psychiatric hospital.

Qualifications

• Minimum 10 years in the healthcare sector, with at least 5 years in a managerial role.
• Experience in medico-legal matters is compulsory.
• Proficiency in navigating medico-legal frameworks and regulatory requirements.

Responsibilities

• Manage medico-legal queries and cases including legal affairs.
• Lead secretariat support for medical committees.
• Prepare for hospital licensing audits and accreditation processes.

Skills

Analytical skills

Problem-solving

Decision-making

Written English communication

Oral English communication

Education

Degree holder

Job description

Institution: Institute of Mental Health

Family Group: Administration

Department: Clinical Governance & Quality (CGQ)

Reports to: Deputy Director (CGQ), Assistant Chairman, Medical Board (ACMB, Clinical Quality & Value) and Chairman Medical Board (CMB)

Job Description

We are seeking an experienced healthcare professional to join our Clinical Governance & Quality department as Assistant Director. This senior role requires a strategic leader who can navigate complex medico‑legal matters whilst supporting clinical governance initiatives across our institution.

Job Responsibilities

• Medico‑legal Case Management and Legal Affairs
• Lead end‑to‑end management of medico‑legal queries and cases including MHCTA processes, Coroner's Inquiries, medical negligence suits, court proceedings, police investigations, and insurance claims.
• Liaise with hospital legal counsels as the Single‑Point‑Of‑Contact and provide strategic guidance to clinical and administrative stakeholders on medico‑legal risk and regulatory implications.
• Clinical Governance & Committee Support
• Lead and supervise team in coordinating secretariat support for key medical committees (Clinical Ethics Committee, Medical Accreditation & Credentialing Committee, Clinical Board, doctors' meetings).
• Oversee Medical Officer Posting Exercise (MOPEX) coordination and doctors' orientation programmes and supervise staff implementation of Medical Board Work Instructions.
• Regulatory Compliance & Accreditation
• Lead preparation for MOH Hospital Licensing audits whilst supervising staff on hospital‑wide accreditation process.
• Oversee the tracking of MHCTA patients transferred to general hospitals, and quarterly unscheduled Visitors Board review of MHCTA patients.
• Stakeholder Engagement & Communication
• Provide supervision and guidance to the CGQ editorial team of CMB’s Message (monthly e‑publication) and "Speak Your Mind" feedback platform.
• Oversee the maintenance of up‑to‑date, accurate clinical governance related information on Intranet and doctors’ directories.
• General/Other Duties as Assigned
• Perform other duties as assigned by the Assistant Chairman, Medical Board (Clinical Quality & Value) and the Deputy Director of CGQ.

Requirements

Competency

• Strong analytical, problem‑solving, and decision‑making abilities.
• Superior written and spoken English.
• Ability to work independently and coordinate with diverse stakeholders.

Educational and Professional Requirements

• Degree holder with minimum 10 years in the healthcare sector with at least 5 years in a managerial or supervisory role.
• Demonstrated experience in medico‑legal matters (compulsory).
• Proficiency in navigating medico‑legal frameworks, incident reporting, and regulatory requirements.
• Prior exposure to clinical governance and/or medical affairs functions, licensing/audit activities and hospital accreditation processes (e.g., JCI) is highly desirable.

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000‑bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG‑AHPL Residency Programme and collaborations with local academic institutions.