Senior Logistics Operations Executive

BEN LINE INTEGRATED LOGISTICS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore seeks a Logistics Coordinator with 5+ years of experience in freight forwarding or project logistics. Responsibilities include acting as the main customer contact, coordinating with vendors, and providing regular updates on shipment activities. The ideal candidate should possess strong interpersonal skills, a relevant diploma or degree, and proficiency in MS Office tools.

Qualifications

• 5+ years of experience in freight forwarding or project logistics.
• Strong knowledge of MS Office tools.
• Ability to focus on details for extended periods.

Responsibilities

• Act as the main contact point for the customer throughout the shipment duration.
• Coordinate work activities with external stakeholders.
• Provide daily activity reports to customers.

Skills

Interpersonal skills

Communication skills

Planning skills

Organizational skills

Attention to detail

Proactive attitude

Education

Diploma or degree in business or engineering

Tools

MS Office

MS Excel

MS Word

MS Project

Job description

Job Description

When requested to act as the focal point for the customer to arrange activities such as booking import/export freight arrangements via sea or air, verifying cargo documentation received, coordinating & following up on freight arrangements at origin and destination with relevant stakeholders.

Must anticipate any operational challenges faced & manage the relationships with customs, vendors, carriers, network partners and other job specific operators.

1. Act as the main contact point for the customer throughout project or shipment duration.
2. Responsible for arranging & coordinating work activities with vendors, network partners, authorities & internally with Ben Line Agencies (BLA) colleagues. These activities include but not limited to booking import/ export freight arrangements via sea, air, or land with relevant external stakeholders.
3. Providing customers’ information on verification on duties, taxes, permits or any other authority requirements prior to the freight arrangement.
4. Attend pre-ops meetings with customer, vendors & authorities if required.
5. Prior to work activities taking place, ensures that approved paperwork such as PO, SLI, Charge Code or work order has been provided by the customer.
6. Provides the administration team, vendors & internal colleagues with IL reference number regarding the customers work activities undertaken.
7. Must monitor the customers cost outlay throughout project duration & alert management if the credit limit has exceeded the contracted terms allocated.
8. Update the customer daily with an activity report for all work activities performed. Administration team must also be in copy to chase vendors for invoices.
9. Works closely with Integrated Logistics’ (IL) offshore department and 3rd Party vendors, to ensure cargo operations are in sync with vessel operations taking place.
10. Works closely with IL’s or 3rd Party warehousing department, to ensure cargo coming to/from these warehouses are registered & documented.
11. Provides management with updated activity report for cargo arrangements which took place under assigned customer accounts.
12. Upon work completion, provides administration with completed activity report for all work activities undertaken during customers stay. Must verify & ensure all vendor or authority invoices received includes BLA reference number & costs are aligned with rates sold to the customer.
13. Responsible to complete BLA HSEQ checklist & save completed documentation into assigned folder under SharePoint.
14. Any other duties as assigned by the Logistics Manager.

Job Requirements

• Preferred to hold a diploma or degree in a business or engineering related subject.
• Strong interpersonal, communication, planning and organizational skills.
• Be able to focus on details for long period of time.
• Must have 5 years’ experience working in freight forwarding or project logistics industry.
• Must have a good working knowledge of MS Office, Word, Excel, MS Project.
• Have a supportive personality along with positive attitude.
• Be proactive and willingness to learn.