Senior Learning Designer

Lululemon Athletica; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Professional development

Job summary

lululemon, a performance apparel company, is seeking an experienced Learning Designer to design programs for APAC retail and Store Support Centre teams. Based in Hong Kong, you will work with the APAC Learning & Leadership Team and cross-functional partners to craft strategic learning solutions that support rapid business growth.

You will lead design across all phases, develop instructor-led materials, eLearning, and assessments, and measure impact against clear metrics.

Qualifications

• 6-8 years of full-time learning design experience within retail or similar industries.
• Experience creating instructor-led materials and eLearning modules.
• Strong knowledge of SCORM/AICC standards.
• Ability to work with cross-functional teams across APAC.
• Proven track record of measuring learning impact against metrics.

Responsibilities

• Design and develop high-quality learning materials, including lesson plans and eLearning courses.
• Lead all phases of design for complex learning projects.
• Partner with business teams to address performance gaps with effective solutions.
• Collaborate with Global Learning Design to align with global standards.
• Measure impact outcomes using predefined metrics and improve engagement.

Skills

Instructional design

Learning strategy

Storyboarding

Articulate 360

Adobe Illustrator

Camtasia

Education

Post-secondary education in Instructional Design or related field

Tools

Articulate 360

Adobe Illustrator

Photoshop

Camtasia

Canva

Job description

Business Unit: Store Support Centre (SSC)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

Reporting to the Senior Manager, APAC Learning + Leadership, this role supports the design of our programs for our greater retail and SSC (Store Support Center) teams. Based in Hong Kong, this role will work closely with the APAC Learning & Leadership Team, People & Culture Business Partners and Retail Market Directors across the APAC region to design strategic learning solutions and support priorities to cope with rapid business growth.

A day in the life

• Provide leadership and guidance on learning design standards, ensuring alignment between performance outcomes, content, practice, and assessment across the learning portfolio.


• Lead all phases of design for complex, high-priority learning projects.


• Partner with Learning and Business teams to conduct discovery sessions, identify performance gaps, and define solutions that address business needs.


• Select and present the most effective learning strategies to optimize performance.


• Consult and build strong relationships with functional project teams, leaders, SMEs, and stakeholders to ensure collaboration and alignment.


• Design and develop high-quality learning materials grounded in proven instructional design principles, including lesson plans, facilitator guides, eLearning courses, participant guides, job aids, and assessments.


• Measure impact outcomes against pre-defined success metrics and analyze learning data to improve engagement, quality, and effectiveness.


• Adapt to changing project needs by offering solutions, revising goals, and proactively communicating updates to partners.


• Collaborate with the Global Learning Design and Program Management team to align with global priorities and standards.

Qualifications

• Fluent in English, both written and spoke. Additional languages of Cantonese, Mandarin, Korean, Japanese, Thai, an asset.


• 6-8 years of full-time learning design experience; conducting performance analysis, setting learning outcomes, designing and developing learning solutions (including creating instructor-led materials, online/eLearning modules, blended learning, job aids, etc.), and evaluation strategies (within the retail industry is an asset).


• Expertise in creating interactive eLearning using rapid authoring tools (preferably Articulate 360) and producing multimedia content—audio, video, illustrations, and animations—using tools like Adobe Illustrator, Photoshop, Camtasia, and Canva.


• Strong understanding of SCORM/AICC standards and experience preparing and troubleshooting compliant eLearning packages.


• Skilled in designing microlearning and social learning interventions.


• Proven ability to assess learning needs and deliver impactful solutions that drive individual and organizational performance.


• Demonstrated success in managing multiple projects, collaborating across teams, and partnering with external vendors.


• Post-secondary education in Instructional Design, Adult Learning, Interactive Arts and Technology, Education, or equivalent experience.

Must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.


• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.


• Communicates with honesty and kindness, and creates the space for others to do the same.


• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.


• Fosters connection by putting people first and building trusting relationships.


• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Learn more about what it's like working for lululemon in our Asia-Pacific markets:

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.