Senior Key Account Manager (Bangkok based)

Agoda; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading travel booking platform is seeking a Senior Key Account Manager in Singapore. The role involves managing partnerships with hotel chains, strategic planning for growth, and operational support. Candidates should have a bachelor's degree and at least 5 years of experience in hospitality or OTA. Strong communication, analytical, and problem-solving skills are essential. The position demands an ability to thrive in a fast-paced environment, contributing to performance through data-driven decisions and relationship management.

Qualifications

• 5 years of hospitality/OTA experience or equivalent.
• Proven record in achieving company objectives and targets.
• Excellent communication and presentation skills with strong emotional intelligence.

Responsibilities

• End-to-end commercial ownership of selected strategic global hotel chain brands.
• Work with stakeholders to identify market opportunities for rapid growth.
• Handle monthly and weekly reporting to enhance performance.

Skills

Communication skills

Analytical skills

Project delivery

Relationship management

Problem-solving

Attention to detail

Education

Bachelor’s degree or equivalent experience

Job description

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries working together in offices around the globe. Every day, we connect people to destinations and experiences, offering great deals across our millions of hotels, holiday properties, flights and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Location: Bangkok

Get to Know our Team

Agoda is a travel booking platform focused on accommodations. Our Key Accounts team is essential to ensuring partner success. We invest in long‑term relationships that span borders and cultures, delivering incredible value for Agoda, our partners and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We collaborate globally, bringing together the best ideas from diverse perspectives and leveraging industry‑leading technology.

The Opportunity

The Senior Key Account Manager will support the achievement of Agoda’s commercial goals with new and established chain partners, working collaboratively across internal and external teams. This role requires strong management and business acumen, a high level of operational savvy, and the ability to establish and develop long‑term relationships with internal and external stakeholders. A driven personality, positive mindset, creative problem‑solving, critical thinking, willingness to test, learn from mistakes, and adapt quickly are essential.

In this Role, you’ll experience

• Account ownership: End‑to‑end commercial ownership and high‑level operational support of select strategic global hotel chain brands
• Strategy planning & GTM: Work with key internal and external stakeholders to identify market opportunities and support strategy for rapid growth
• Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data‑driven decision‑making
• Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities
• Reporting: Handle monthly and weekly reporting and analysis, data‑driven decisions and actions to enhance performance
• Account support: Handle rate and technical enquiries from internal and external stakeholders

What you’ll need to succeed

• Bachelor’s degree or equivalent experience required
• 5 years hospitality/OTA experience or equivalent
• Proven record in achieving company objectives and targets
• Analytical and proven track record in using data to drive strategy and make decisions
• Professional experience in project delivery and account management
• Ability to work under pressure in a competitive, rapidly changing environment
• Excellent communication and presentation skills along with strong emotional intelligence
• Understanding of the online travel sector
• Exposure to large commercial account management conversations/business development
• An energetic, persistent, driven personality
• Professional “get it done” attitude and work ethic
• Strong attention to detail

It’s great if you have

• Strong numerical and analytical skills
• Understanding of agile working methodology
• Creativity and problem‑solving for innovation

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.