Senior/ Junior IT Executive (Support)

Ma Kuang Chinese Medicine & Research Ctr Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare company in Singapore is looking for an IT Systems Administrator to manage hardware and software systems, troubleshoot user issues, and maintain compliance with IT policies. The ideal candidate has a Diploma or Bachelor's degree in Computer Science with at least 2 years of experience, strong problem-solving skills, and proficiency in SQL and Excel. Knowledge of WordPress is an advantage.

Qualifications

• At least 2 years of experience as an IT Systems Administrator.
• Familiarity with Windows systems and environments is a must.
• Knowledge of SQL & Excel is a mandatory requirement.

Responsibilities

• Install, configure, and troubleshoot hardware and software systems.
• Resolve Level 1 and 2 computer issues for users.
• Conduct regular system backups to minimize data loss.

Skills

Problem-solving

Communication skills

Team player

SQL

Excel

Education

Diploma / Bachelor's degree in Computer Science or IT

Tools

Windows systems

WordPress

Job description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third‑party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups to minimize data loss in the event of a system failure
• Maintain IT‑related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem‑solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Only Singaporeans may apply

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job‑matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation‑wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.