Senior IT Support

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading IT services company in Singapore seeks an IT Systems Support Specialist to provide technical support for Microsoft Dynamics 365 Business Central. The role involves troubleshooting software and hardware issues, maintaining system operations, and enhancing departmental workflows. Candidates must have hands-on experience with Business Central and a strong grasp of IT support fundamentals. The position offers opportunities to collaborate with cross-functional teams to improve processes and ensure smooth operations.

Qualifications

• Hands-on experience with Microsoft Dynamics 365 Business Central is required.
• Familiar with troubleshooting hardware, software, and common IT support issues.
• Strong understanding of data protection and backup best practices.

Responsibilities

• Support and maintain Microsoft Dynamics 365 Business Central for daily business operations.
• Troubleshoot IT issues and help users resolve software and hardware problems.
• Oversee company devices and ensure smooth operation of IT equipment.

Skills

Hands-on experience with Microsoft Dynamics 365 Business Central

Troubleshooting hardware and software

Understanding of data protection and backup best practices

Coordination with teams for system improvements

Job description

Overview

A great opportunity to join a well-established team supporting Business Central across departments.

Job Purpose

Provide technical support and improve efficiency through Microsoft Dynamics 365 Business Central systems.

Job Responsibilities

• Support and maintain Microsoft Dynamics 365 Business Central for daily business operations.
• Troubleshoot IT issues and help users resolve software and hardware problems.
• Oversee company devices and ensure smooth operation of IT equipment.
• Collaborate with departments to enhance workflows and improve system usage.
• Manage system upgrades, data security, and feature implementation processes.

Job Requirements

• Hands-on experience with Microsoft Dynamics 365 Business Central is required.
• Familiar with troubleshooting hardware, software, and common IT support issues.
• Strong understanding of data protection and backup best practices.
• Ability to coordinate with teams to drive system and process improvements.
• Open to handling ad-hoc IT support tasks as needed.

The successful IT Systems Support Specialist must possess hands-on experience with Business Central and be confident in resolving both system and hardware issues while working with cross-functional teams.

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