Senior IT Specialist

SCHENKER SINGAPORE (PTE) LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is seeking a skilled IT professional to manage customer accounts and resolve technical issues effectively. The ideal candidate must have an Advanced Diploma or Degree in Business Computer or Computer Science, along with at least 2-4 years of relevant experience in programming and system solutions. Strong communication and analytical skills are essential for success in this fast-paced environment.

Qualifications

• 2-4 years of experience in Development - programming, implementation of system solutions.
• Proficient in programming languages such as Power Builder, Java, .NET, VB Script, HTML.
• Strong determination and ability to work independently in a fast-paced environment.

Responsibilities

• Establish working relationships with assigned customer accounts.
• Monitor customer issues and coordinate with IT for resolutions.
• Manage projects as assigned and resolve system issues timely.

Skills

Programming Language (Power Builder, Java, .NET, VB Script, HTML)

Analytical skills

Problem solving skills

Interpersonal skills

Communication skills

Education

Advanced Diploma or Degree in Business Computer/Computer Science

Job description

Job Scope:

• Establish working relationship with assigned customer accounts and understand throughly the customer's issues and needs.
• Monitor customer issues through working with the of IT, and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to supervisor
• Manage projects as assigned from time to time.
• Resolve systems issues in timely manner when reported by customers.
• Design and develop solutions as assigned by team leader/, manager in timely and quality manner.
• Provide training, assistance and guidance to users in use of new systems.
• Monitor the performance of processes and system activity proactively and recommend action plan to prevent problems or improve performance.

Requirements:

• Advanced Diploma or Degree in Business Computer/Computer Science equivalent.Technology or equivalent.
• At least 2-4 years working experience in Development – Programming, Implementation of system solution and application enhancement.
• Fresh graduates with strong programming Language such as Power Builder, Java, .NET, VB Script, HTML, Reporting and etc.
• Excellent analytical and problem solving skills.
• Strong determination, proactive and able to multi-task and work independently in a fast pace environment
• Good interpersonal and communication skills.