Senior IT Service Desk & Asset Manager

People Profilers Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An IT service provider in Singapore seeks an experienced IT Support Specialist responsible for delivering exceptional customer service, managing IT incidents, and overseeing asset lifecycle management. The ideal candidate has a minimum of 3 years in enterprise IT systems, strong analytical and problem-solving skills, and knowledge of Microsoft Office 365, Azure, and Google Workspace. Interested applicants can apply or send their resume via email.

Qualifications

• Minimum 3 years of hands-on experience with enterprise IT systems.
• Intermediate knowledge of Microsoft Office 365 and Google Workspace.
• Experience with JAMF and/or Microsoft Intune is an advantage.

Responsibilities

• Deliver exceptional customer service addressing IT-related needs.
• Manage IT service incidents and troubleshoot related issues.
• Oversee lifecycle management of IT assets including hardware and software.

Skills

Customer service

Analytical skills

Problem-solving

Creative thinking

Written communication

Verbal communication

Tools

Microsoft Office 365

Azure

Google Workspace

Google Admin

JAMF

Microsoft Intune

Job description

An IT service provider in Singapore seeks an experienced IT Support Specialist responsible for delivering exceptional customer service, managing IT incidents, and overseeing asset lifecycle management. The ideal candidate has a minimum of 3 years in enterprise IT systems, strong analytical and problem-solving skills, and knowledge of Microsoft Office 365, Azure, and Google Workspace. Interested applicants can apply or send their resume via email.