Senior IT Officer, Business Solutions I (Senior Software Engineer)

World Bank Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A global financial institution in Singapore is seeking a Senior IT Officer to provide technical leadership in low-code platform deployments and manage IT project lifecycles. The ideal candidate has extensive experience in development, project management, and integration architectures. This role involves working with a diverse team to leverage technology for impactful solutions. Competitive benefits offered, including insurance and leave policies.

Benefits

Retirement plan

Medical insurance

Paid leave including parental leave

Accommodations for disabilities

Qualifications

• 5+ years of relevant experience in IT project management.
• Experience in delivering applications using low-code platforms.
• Proven track record of managing enterprise-scale deployments.

Responsibilities

• Provide technical leadership across all phases of solution lifecycle.
• Lead planning and execution of low-code platform deployments.
• Oversee risk management and compliance throughout project lifecycle.

Skills

Hands-on development

Project management

Stakeholder management

Integration architectures

Project management

Education

Master’s degree in computer science or related field

Bachelor’s degree with 7 years of experience

Tools

OutSystems

Appian

Salesforce

Azure DevOps

GitHub

Job description

Overview

Senior IT Officer, Business Solutions I (Senior Software Engineer)

Job #: req34702

Organization: World Bank

Sector: Information Technology

Grade: GG

Term Duration: 2 years 0 months

Recruitment Type: Local Recruitment

Location: Singapore, Singapore

Required Language(s): English

Preferred Language(s): English

Closing Date: 11/28/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. ITS Vice Presidency Context: Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff in over 130 client countries. ITS is part of the World Bank Group Integrated Services (WBGIS) to provide enhanced corporate core services. ITS aims to transform how the Bank Group accomplishes its mission through information and technology, guiding strategy through collaboration with business partners and leveraging new technologies to achieve outcomes in enablement, empowerment, and resilience.

Responsibilities

• Provide technical leadership and direction across all phases of the solution lifecycle, ensuring alignment with enterprise architecture, security, and compliance standards.
• Lead end-to-end planning, execution, and governance of enterprise low-code platform deployments and LCAP application projects.
• Maintain in-depth knowledge of low-code / no-code platforms (e.g., OutSystems, Appian, Salesforce) and best practices for scalable, maintainable applications.
• Lead and mentor a team of developers, conduct code reviews, and foster a culture of continuous improvement.
• Design robust and scalable technical architectures for LCAP solutions, translating business requirements into technical specifications and ensuring adherence to architectural standards.
• Define project scope, objectives, timelines, and deliverables aligned with business priorities and enterprise architecture standards.
• Manage stakeholder engagement across business, IT, and vendor teams; ensure alignment with fiduciary and operational requirements.
• Oversee risk management, compliance, and quality assurance throughout the project lifecycle.
• Diagnose and resolve production issues, optimize application performance, and implement effective debugging strategies.
• Communicate technical decisions and trade-offs clearly to stakeholders and leadership, ensuring alignment with business objectives.
• Promote best practices in low-code development, DevSecOps, and integration patterns.
• Foster strategic thinking and balance technical feasibility with business value.
• Foster a culture of technical excellence and continuous improvement across teams.
• Learn new technical and domain knowledge quickly to adjust product strategies and address changing stakeholder needs.
• Embed Generative AI (GenAI) capabilities into LCAP applications, including REST-based integration with enterprise AI services, with grounding, safety filters, and fallback mechanisms.
• Build document-centric AI features (extraction, classification, summarization, compliance checks) orchestrated from LCAP solutions with human-in-the-loop review and audit support.
• Design Retrieval-Augmented Generation (RAG) architectures integrating LCAP apps with enterprise search or vector stores for accurate, traceable responses.
• Implement AI evaluation and quality controls, including test sets, guardrails, toxicity/bias checks, and production telemetry for latency, error rates, and cost governance.
• Apply Responsible AI practices aligned with enterprise frameworks, covering privacy, data loss prevention, data residency, model risk documentation, and human oversight.
• Leverage LCAP platform AI capabilities to improve developer productivity and standardize AI building blocks.
• Create reusable components, templates, and accelerators to streamline development.
• Drive integration with enterprise systems (e.g., SAP, ServiceNow, Azure AD, data platforms) ensuring security and data residency compliance.

Product Development & Agile Execution

• Coordinate with architects and developers to ensure secure, scalable, and maintainable solutions.
• Implement governance frameworks for platform usage, ALM, and development guardrails.
• Work with business analysts, product owners, and solution architects to translate business requirements into technical solutions.
• Participate in SAFe ceremonies to ensure technical alignment and delivery transparency.
• Track KPIs and business outcomes to measure value realization and inform roadmap evolution.
• Track progress, manage risks, and ensure on-time, on-budget delivery.
• Facilitate discussions to align technical decisions with business objectives.

Deliverables

• Provide technical direction across all phases of the project lifecycle.
• Comprehensive design document outlining system components, integration points, data flows, and alignment with enterprise standards.
• Phased execution plan detailing milestones, resource allocation, timelines, and risk mitigation strategies.
• Delivery of a clean, maintainable codebase with automated testing coverage.
• Regular reporting on development progress, code quality metrics, issue tracking, and resolution status to stakeholders and Product Manager.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Deployment plans and governance frameworks for low-code platforms.
• Integration strategies and reference architecture.
• Training materials and adoption toolkits.
• Progress reports, KPIs, and risk assessments.
• Documentation for LCAP solutions and platform standards.
• Active participation in SAFe ceremonies.
• Adherence to budget, scope, and quality standards.
• Facilitate sprint planning, stand-ups, and retrospectives in agile environments.
• Report project status and outcomes to leadership and stakeholders.

Selection Criteria

• A master’s degree in computer science, engineering or a related technical field with at least 5 years of relevant experience, or a bachelor’s degree with a minimum of 7 years of project management experience.
• 4 years of hands-on development using LCAP, including building web and mobile applications, integrating with external systems via APIs, and handling data modeling and SQL.
• 4+ years of experience in IT project management in low-code platform delivery
• Proven track record managing enterprise-scale deployments and application delivery using low-code platforms (OutSystems, Appian, Salesforce).
• Strong understanding of integration architectures (APIs, event-driven patterns), identity management, and data governance.
• Experience with ALM/DevOps for low-code and pro-code environments (Azure DevOps, GitHub, IaC).
• Advanced expertise in at least one enterprise LCAP (architecture, configuration, extensibility via services/components); relevant certification(s) preferred.
• Excellent communication, stakeholder management, and leadership skills in a global, matrixed environment.
• Demonstrated experience embedding GenAI/ML into apps and ability to integrate with Azure OpenAI and Google Gemini, including safe prompting, grounding, and fallbacks.
• Proven track record implementing secure-by-design solutions aligned with enterprise standards (OWASP, NIST, Zero Trust), including secrets management and API security.
• Knowledge of enterprise integration with platforms commonly used in IFIs or large enterprises (e.g., SAP S/4HANA, ServiceNow, M365/Azure, Snowflake/Databricks).

Culture & Core Competencies

WBG Culture Attributes: Sense of urgency, Thoughtful risk-taking, Empowerment and accountability.

World Bank Group Core Competencies: The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.