Senior Integration Analyst

CAPGEMINI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

CAPGEMINI SINGAPORE PTE. LTD. is seeking a Senior Integration Analyst to coordinate interfaces between Salesforce, MuleSoft, and external systems.

You will act as the day-to-day bridge among business stakeholders, external partners, and delivery teams to ensure requirements, data mappings, dependencies, and schedules are clearly tracked. You will work with solution architecture and technical specialists while driving discussions, follow-ups, and timely closure of action items.

Qualifications

• Experience coordinating integration projects.
• Experience managing cross-functional internal and external stakeholders.
• Ability to simplify discussions and coordinate alignment across multiple parties.
• Strong organizational skills with attention to detail.
• Proactive mindset with strong ownership and follow-through.
• Familiarity in system integration concepts (e.g. API, SFTP, JSON/XML).
• Salesforce, MuleSoft, or enterprise application exposure.

Responsibilities

• Coordinate interface development and testing activities across teams.
• Maintain interface artefacts and status trackers.
• Support SIT and UAT planning and execution.
• Represent the Integration Team in Agile ceremonies.

Skills

Integration coordination

Stakeholder management

Communication & facilitation

Organization & detail-oriented

Proactive ownership

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce

MuleSoft

APIs (REST/SOAP)

SFTP/JSON/XML

Job description

About the role

We are seeking aSenior Integration Analystto coordinate the delivery of interfaces between Salesforce, MuleSoftand otherexternalsystems.

You will serve as the day-to-day bridge between business stakeholders, externalsystems, and delivery teams to ensure integration requirements, dependencies, data mappings, testing activities, and delivery schedules are properly coordinated and tracked.

This role is best suited for individuals who are organised, proactive, comfortable working with multiple stakeholders, and able to drive discussions, follow-upsof outstanding items. While an understanding of integrations is helpful, you will be supported by technical specialists on solution architecture and technical discussions.

What you will do

Stakeholder Coordination & Communication

• Act as the primary coordination point between client stakeholders, externalagenciesand delivery teams.
• Organise andfacilitateintegration-relateddiscussions andmeetings.
• Capture meeting outcomes, decisions, dependencies, and action items.
• Proactively follow up with stakeholders to ensuretimelyclosure of outstanding items.

Integration RequirementsManagement

• Review functional user stories toidentifyinterface impacts and integration needs.
• Workwith functional team to understand business processes andinterfacerequirements.
• Share integration requirements,dependenciesandrequireddata attributes with relevant teams.
• Facilitate discussions to clarify source-to-target mappings, businessrulesand interface behaviour.

Interface Documentation & Tracking

• Maintaininterfacestatustrackers covering requirements, dependencies, build status, testingstatusanddocumentation.
• Coordinate the preparation of interface specificationsand relevant integration artefactswith the integrationlead and integrationdevelopers.

Testing Coordination

• Support SIT& UATplanning and coordination, including:
• Test windows
• Sample data exchange
• Test execution schedules
• Interface validation activities
• Coordinate agency participation during testingwindows.
• Facilitate integrationdemosupon completion of interface development.
• Assistwith defect triage, clarification, and follow-up during SIT&UAT.

Agile Delivery Participation

• Represent the Integration Team in sprint planning, stand-ups, backlog discussions, and delivery reviews.
• Provide regular updates on integration progress, risks, dependencies, and upcoming activities.

Must have skills and experience

• Experience coordinating integration projects
• Experience managing cross-functionalinternal and external stakeholders
• Ability to simplify discussions and coordinatealignmentacross multiple parties
• Strongorganisationalskills with attention to detail
• Proactive mindset with strong ownership and follow-through

Good to have

• Familiarity in system integration concepts (e.g.API, SFTP, JSON/XML)
• Basic understanding of data mapping and interface specifications
• Salesforce, MuleSoft, or enterprise application exposure
• Experience with public sector projects or projects with structured environments
• Exposure to Agile delivery methodologies

Ways of working

• Work collaboratively within an agile, sprint-basedbuilddelivery environment
• Focus on driving alignment, progress, and closure of integration activities

Success measures

• Integration activities delivered according to agreed schedules and milestones
• Positive stakeholder feedback on coordination, communication, and responsiveness
• Accurate and up-to-date interface documentation, trackers, and status reporting
• Smooth execution of SIT and UAT integration activities with minimal coordination-related delays

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.