Senior / HR Associate – Learning & Development & Recruitment

MSI GLOBAL PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading HR services firm in Singapore is seeking a dynamic Senior / HR Associate to support various functions including Learning & Development, Recruitment, and HR operations. The ideal candidate will have 3-5 years of hands-on HR experience and a diploma or degree in HR Management. This role offers a collaborative culture and opportunities for career development and competitive compensation.

Benefits

Career development opportunities

Collaborative work culture

Competitive compensation package

Qualifications

• Minimum Diploma in Human Resource Management or related field.
• At least 3–5 years of HR experience focused on L&D and Recruitment.
• Strong background in managing competency frameworks.

Responsibilities

• Design and implement training programs for employee development.
• Manage recruitment process from job requisition to onboarding.
• Handle office administration and respond to employee queries.

Skills

Interpersonal skills

Communication skills

Facilitation skills

Detail-oriented

Resourcefulness

Proficiency in HRMS

Education

Diploma in Human Resource Management

Degree in related discipline

Professional HRM certification

Tools

HRMS

Learning Management System (LMS)

Job description

Overview

Position Summary:

We are looking for a dynamic and detail-oriented Senior / HR Associate to support the Human Resources function with a key focus on Learning & Development (L&D), Recruitment, and HR operations. The role will be responsible for designing and delivering impactful training programs, managing the competency framework, handling end-to-end recruitment, and supporting a range of HR and office administration duties. The ideal candidate should be proactive, organized, and able to handle both strategic and operational HR tasks.

Key Responsibilities:

Responsibilities

A) Learning & Development (40–50%)

• Design, implement, and evaluate both technical and general training programs.
• Conduct Training Needs Analysis (TNA) and recommend relevant learning interventions.
• Develop and manage the organization\'s competency framework.
• Work with internal stakeholders to create structured learning paths and development plans.
• Coordinate training logistics including scheduling, venue setup, vendor management, and feedback collection.
• Coordinate in-house courses/workshops, administer training budget, training grants applications, and external course registrations.
• Track and report training effectiveness, participation, and ROI metrics.
• Manage training records and maintain the Learning Management System (LMS).
• Keep up to date with learning trends and recommend innovative L&D solutions.

B) Recruitment (20–30%)

• Manage the end-to-end recruitment process, from job requisition to onboarding.
• Work with hiring managers to define role requirements and craft job descriptions.
• Source candidates using job boards, social media, recruitment agencies, and referrals.
• Screen resumes, conduct interviews, and coordinate interview schedules with stakeholders.
• Maintain accurate candidate files/data in the Applicant Tracking process.
• Ensure a positive candidate experience and support employer branding initiatives.
• Coordinate and manage the internship program, including:
  • Collaborating with departments to identify internship needs.
  • Liaising with universities and institutions.
  • Facilitating recruitment, onboarding, orientation, and evaluation of interns.
  • Providing ongoing support and engagement throughout internship periods.
• Support employer branding efforts and talent pipeline development.

C) General HR and Office Administration Support (10–20%)

• Administer employment contracts, onboarding documentation, and work pass applications.
• Process claims, training subsidies, and HR-related invoices.
• Respond to and resolve day-to-day employee queries in a timely and professional manner.
• Assist to plan and organize employee engagement activities and wellness initiatives to support team morale.
• Assist in audits, surveys, and statutory reporting (e.g., MOM, IRAS, etc.).
• Handle office administrative matters, including:
  • Travel arrangements for employees (booking flights, accommodations, etc.).
  • Procurement of office supplies, stationery, and equipment.
  • Liaise with vendors for office maintenance and services.
• Support ad-hoc HR and administrative tasks and other duties as assigned by the Reporting Officer and/or the management.

Qualifications and Requirements

A) Qualifications:

• Minimum Diploma in Human Resource Management, Business Administration, or a related field.
• Degree holders in Human Resources, Business Administration, Psychology, or related discipline are highly preferred.
• Fresh graduates (Diploma or Degree) with relevant training or internships in HR will also be considered.
• Professional certifications in HRM, L&D, or Recruitment (e.g. IHRP, SHRM, CIPD, ATD) are advantageous.

B) Experience:

• At least 3–5 years of hands-on experience in HR roles, with a strong background in L&D and Recruitment.
• Experience in managing competency frameworks and delivering employee training.
• Well-grounded in HR administrative functions and local labor laws/regulations.
• Experience in managing office operations or administration is a plus.

C) Skills:

• Strong interpersonal, communication, and facilitation skills.
• Ability to manage multiple priorities, stakeholders, and deadlines.
• Proficient in HR systems such as HRMS including LMS.
• Detail-oriented, resourceful, and capable of working independently.
• High level of integrity and professionalism in handling confidential information.

What We Offer:

• Opportunity to lead and contribute to key HR initiatives.
• A supportive and collaborative work culture.
• Career development and learning opportunities.
• Competitive compensation and benefits package.