Senior Healthcare Quality & Regulatory Compliance Specialist

Fedex AMEA; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading global express transportation company in Singapore is seeking a quality compliance professional with a Bachelor's degree and at least five years of relevant experience in the pharmaceutical or healthcare industries. The successful candidate will focus on quality management, audits, and customer liaison, ensuring compliance and continuous improvement of quality management systems. Join a dynamic team that values innovation and quality service delivery.

Qualifications

• Five years of relevant experience in pharmaceutical or healthcare industry in a quality compliance related role.

Responsibilities

• Develop and implement Transportation & Fulfilment SOPs and Work Instructions.
• Design and support internal audit processes.
• Resolve customer issues and manage quality agreements.

Skills

Quality Assessment & Standards

Quality Management

Quality Audit

Healthcare Customer Liaison

Education

Bachelor’s degree in Science, Pharmacy or related discipline

Job description

Key Responsibilities

• Quality Assessment & Standards: Transportation & Fulfilment SOP & Work Instruction Development; FedEx Network and Facilities (Hubs, Stations) Policies & Procedures Development & Implementation; Quality & Regulatory Advisory
• Quality Management: Quality Corrective & Preventive Actions; Quality & Compliance Advisory; Quality & Compliance Performance; Compliance & Quality Program Implementation; Continuous Improvement of QMS & Processes; QMS Implementation & Administration
• Quality Audit: Internal Audit Process Design & Implementation Support; Certification Audit Support; Customer Audit Programs Support; Audit Strategy & Readiness Program Documentation; Audit Program
• Healthcare Customer Liaison: Customer Request / Issue Resolution; Quality Agreements, Questionnaires & RFQ Proposal

Education

Bachelor’s degree or equivalent in Science, Pharmacy or related discipline.

Experience

Five (5) years relevant experience in pharmaceutical or healthcare industry in a quality compliance related role.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People‑Service‑Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well‑being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.