Senior Front Office Production Support Engineer — Global Tech

GIC Group; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

A leading investment firm in Singapore is seeking a Production Support Engineer to provide critical support for Front Office applications. You will play a vital role in incident management and system resiliency, ensuring seamless operations. The ideal candidate should have a Bachelor's degree in IT, over 6 years of relevant experience, and strong problem-solving skills. This role includes collaboration with multiple teams and a focus on continuous improvement in application support.

Qualifications

• 6+ years of experience in application support or system administration.
• Strong attention to detail and multitasking abilities.
• Experience in trading workflow, data analytics, or business intelligence tools is preferred.

Responsibilities

• Provide support for Front Office applications and platforms.
• Manage production incidents to ensure minimal impact.
• Drive system failover and disaster recovery processes.

Skills

Experience with monitoring tools (e.g., Datadog, Splunk)

Familiarity with cloud infrastructure (e.g., AWS, Kubernetes)

Familiarity with database management systems (e.g., MSSQL, PostgreSQL, Oracle)

Knowledge of operating systems (e.g., Linux, Windows)

Strong problem-solving and analytical skills

Excellent communication and interpersonal skills

Team-oriented mindset

Education

Bachelor’s degree in computer science or Information Technology

Job description

A leading investment firm in Singapore is seeking a Production Support Engineer to provide critical support for Front Office applications. You will play a vital role in incident management and system resiliency, ensuring seamless operations. The ideal candidate should have a Bachelor's degree in IT, over 6 years of relevant experience, and strong problem-solving skills. This role includes collaboration with multiple teams and a focus on continuous improvement in application support.