Senior Fleet Supervisor

J&T EXPRESS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A logistics and transport company based in Singapore is looking for a Fleet Operations Manager to lead a team of drivers and ensure effective fleet management. The ideal candidate will have strong leadership skills, experience in logistics, and the ability to manage performance and compliance. This role requires proficiency with fleet management software and excellent communication skills. Competitive compensation is offered.

Qualifications

• Minimum 3–5 years of experience in fleet management or logistics.
• At least 2 years in a supervisory role.
• Strong knowledge of transportation industry standards.

Responsibilities

• Lead and mentor Team Leads and Drivers.
• Manage contractors and franchisees effectively.
• Ensure delivery KPIs are achieved.
• Monitor performance compliance with safety protocols.

Skills

Leadership

Communication

Conflict resolution

Time management

Organizational skills

Education

GCE 'O' level or equivalent

Tools

Microsoft Office

Fleet management software

GPS tracking systems

Job description

Job Description

• Lead, guide, and mentor Team Leads (TLs) & Drivers, including conducting Daily-Start-Work-Briefings (DSWB).
• Work closely with franchisees and manage contractors effectively.
• Oversee and enhance efficiency with Network, Route & Transfer Planning across trucks and vans.
• Ensure delivery KPIs are met with timely, accurate, and cost-efficient performance.
• Monitor driver and TL performance, ensuring compliance with traffic laws, delivery standards, and safety protocols.
• Manage manpower planning and deployment for daily operations as well as peak/campaign periods.
• Review and resolve escalated delivery issues or merchant complaints in coordination with Customer Service.
• Ensure vehicle servicing schedules are adhered to, minimizing downtime.
• Liaise with vehicle vendors on accident repairs, insurance claims, vehicle transfers, or replacements.
• Assign and track vehicle usage, ensuring accountability and proper documentation.
• Provide reporting and updates on operational performance, incidents, and fleet utilization to management.
• Support continuous improvement projects to optimize fleet efficiency and reduce costs.
• Enforce Workplace Safety, Health & Security (WSHS) Policy and bizSAFE protocols across all fleet operations.

Requirements

• Minimum GCE ‘O’ level or equivalent
• At least 3–5 years of experience in fleet management, transport, or logistics, with at least 2 years in a supervisory role.
• Must have prior experience working with franchisees and the ability to manage contractors effectively.
• Strong knowledge of transportation industry standards, compliance, and best practices.
• Proven leadership experience in managing Team Leads and large driver teams.
• Excellent communication, conflict resolution, and interpersonal skills.
• Proficient in Microsoft Office and familiar with fleet management software/GPS tracking systems.
• Strong organizational and time management skills to handle multiple priorities.
• Valid driver’s license with a clean driving record.