Senior Fleet Supervisor

J&T EXPRESS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Fleet Operations Supervisor to lead and mentor a team. The role involves enhancing delivery efficiency, managing operations, and ensuring compliance with safety standards. Candidates should have 3-5 years of experience in fleet management and strong leadership skills. This position offers a dynamic work environment in the logistics sector.

Qualifications

• Minimum 3-5 years of experience in fleet management, transport, or logistics.
• At least 2 years in a supervisory role.
• Valid driver's license with a clean driving record.

Responsibilities

• Lead and mentor Team Leads (TLs) and Drivers.
• Enhance efficiency in Network, Route & Transfer Planning.
• Ensure compliance with delivery KPIs and safety standards.
• Resolve escalated delivery issues in coordination with Customer Service.

Skills

Leadership

Conflict resolution

Communication

Organization

Time management

Education

GCE 'O' level or equivalent

Tools

Microsoft Office

Fleet management software / GPS tracking systems

Job description

Job Description

• Lead, guide, and mentor Team Leads (TLs) & Drivers, including conducting Daily-Start-Work-Briefings (DSWB).
• Work closely with franchisees and manage contractors effectively.
• Oversee and enhance efficiency with Network, Route & Transfer Planning across trucks and vans.
• Ensure delivery KPIs are met with timely, accurate, and cost-efficient performance.
• Monitor driver and TL performance, ensuring compliance with traffic laws, delivery standards, and safety protocols.
• Manage manpower planning and deployment for daily operations as well as peak / campaign periods.
• Review and resolve escalated delivery issues or merchant complaints in coordination with Customer Service.
• Ensure vehicle servicing schedules are adhered to, minimizing downtime.
• Liaise with vehicle vendors on accident repairs, insurance claims, vehicle transfers, or replacements.
• Assign and track vehicle usage, ensuring accountability and proper documentation.
• Provide reporting and updates on operational performance, incidents, and fleet utilization to management.
• Support continuous improvement projects to optimize reduce costs.
• Enforce Workplace Safety, Health & Security (WSHS) Policy and bizSAFE protocols across all fleet operations.

Requirements

• Minimum GCE 'O' level or equivalent
• At least 3-5 years of experience in fleet management, transport, or logistics, with at least 2 years in a supervisory role.
• Must have prior experience working with franchisees and the ability to manage contractors effectively.
• Strong knowledge of transportation industry standards, compliance, and best practices.
• Proven leadership experience in managing Team Leads and large driver teams.
• Excellent communication, conflict resolution, and interpersonal skills.
• Proficient in Microsoft Office and familiar with fleet management software / GPS tracking systems.
• Strong organizational and time management skills to handle multiple priorities.
• Valid driver's license with a clean driving record.