Senior Facilities Executive

JLL; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A leading global real estate firm in Singapore is seeking a Senior Facilities Executive to manage comprehensive soft services strategies, vendor relationships, and quality control in facilities management. The ideal candidate will possess extensive experience in managing cleaning, landscaping, and security operations while ensuring compliance with regulatory standards. This role emphasizes strategic thinking, budget optimization, and continuous improvement in service delivery.

Qualifications

• Proven track record in managing large-scale service contracts and vendor relationships.
• Strong financial acumen and budget management experience.
• Experience with facilities management software and digital service platforms.

Responsibilities

• Develop and implement comprehensive soft services strategies.
• Manage third-party service providers establishing clear KPIs.
• Oversee cleaning programs including janitorial staffing and quality control.
• Direct landscape management including seasonal maintenance.
• Implement integrated pest management strategies.
• Design and manage security protocols including emergency response procedures.
• Coordinate with hard services teams for holistic management.
• Drive continuous improvement through regular service audits.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Soft Services Leadership

Vendor Management

Budget Optimization

Stakeholder Management

Tools

Facilities management software

Job description

Senior Facilities Executive

Results‑driven facilities management executive with extensive expertise in soft services management (cleaning, landscaping, pest control, and security) complemented by knowledge of hard services. Demonstrated success in developing strategic service delivery models, vendor management, and creating safe, clean, and functional environments that enhance occupant experience while optimizing operational costs.

Core Expertise

• Soft Services Leadership: Expert in managing cleaning operations, landscape maintenance, pest control programs, and security services with a focus on quality standards and compliance
• Vendor Management: Strong track record in procurement, contractor selection, and performance management
• Budget Optimization: Skilled at analyzing service costs, implementing efficiencies, and delivering value without compromising service quality
• Stakeholder Management: Adept at balancing tenant/occupant needs with organizational objectives

Key Responsibilities

• Develop and implement comprehensive soft services strategies aligned with organizational goals
• Manage third‑party service providers, establishing clear KPIs and performance metrics
• Oversee cleaning programs including janitorial staffing, scheduling, and quality control
• Direct landscape management including seasonal maintenance, sustainability initiatives, and aesthetic improvements
• Implement integrated pest management strategies focused on prevention and environmentally‑conscious solutions
• Design and manage security protocols including physical security, access control systems, and emergency response procedures
• Coordinate with hard services teams to ensure holistic facilities management
• Drive continuous improvement through regular service audits and feedback mechanisms
• Ensure compliance with health, safety, and environmental regulations

Personal Attributes

• Strategic thinker with exceptional problem‑solving abilities
• Excellent communication and interpersonal skills
• Detail‑oriented with strong organizational capabilities
• Adaptable leader comfortable managing change and innovation

Customer‑focused with commitment to service excellence

• Proven track record in managing large‑scale service contracts and vendor relationships
• Strong financial acumen and budget management experience
• Experience with facilities management software and digital service platforms

Location: On‑site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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