Senior / Executive - Volunteer Management (Enabling Services Hub - Jurong)

TOUCH Community Services; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A community service organisation in Singapore is seeking a Volunteer Manager to strategize and implement initiatives aimed at benefiting clients with disabilities. The role involves recruiting and managing volunteers, enhancing community engagement, and ensuring effective volunteer frameworks. Ideal candidates will have a degree and 2-5 years of relevant experience, along with excellent communication and negotiation skills.

Benefits

Attractive remuneration

Staff benefits

Qualifications

• Degree holder in a relevant field.
• 2-5 years of experience in managing projects and stakeholders.
• Excellent written and verbal communication skills.

Responsibilities

• Organise volunteer outreach and recruitment.
• Develop and implement volunteer management framework.
• Engage stakeholders and build partnerships.

Skills

Project management

Stakeholder management

Negotiation skills

Communication skills

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Summary:

The incumbent is responsible to strategise, direct and implement volunteers’ framework & mobilization to benefit and make an impact to the needs of clients under Enabling Service Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

1. Organise volunteer outreach, recruitment, training, management and appreciation.
2. Assess and monitor volunteers' readiness and suitability to match and befriend Persons with Disabilities (PwDs).
3. Develop a sustainable ESH volunteer management framework which adheres to SG Enable and TOUCH Volunteer Management protocols.
4. Network, advocate and promote awareness of volunteering opportunities to support ESH initiatives / programmes at different platform.
5. Engage stakeholders, build partnerships and grow projects for volunteers to serve PwDs under ESH.
6. Drive collaborative initiatives across all internal and external stakeholders to upskill and retain volunteers.
7. Volunteers' coordination on new plans and sharing of best practices.
8. Ensure proper and accurate update of volunteer database.
9. Manage and review volunteers' documentation process, recording, reports and survey.
10. Establish vision and alignment among volunteer teams.
11. Work with staff under within and outside of TSNG on special project.

Working Conditions:

• 5 day work week: Mon-Fri (Weekend as and when needed)
• Attractive remuneration and staff benefits
• Location: Jurong

Requirements:

1. Degree holder.
2. At least 2 - 5 years of experience in project, stakeholder and budget management.
3. Excellent written, communication and presentation skills.
4. Excellent negotiation and people management skills.
5. Analytical and organised, able to translate concepts into actionable goals.
6. Prior experience in volunteer management will be an added advantage.
7. Flexibility to work evenings and weekends as needed, and willingness to travel locally for meetings, events and volunteer outreach activities.
8. Crisis management and service recovery skills.
9. Adept at Microsoft Office