Senior / Executive - Volunteer Management (Enabling Services Hub - Jurong)

TOUCH Community Services; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A community service organization in Singapore is seeking a candidate to manage and implement a volunteer framework that benefits individuals with disabilities. The role involves outreach, training, and stakeholder engagement while adhering to organizational protocols. Applicants should have a degree and experience in project and stakeholder management, coupled with excellent communication skills. The position offers attractive remuneration and benefits.

Benefits

Attractive remuneration

Staff benefits

Qualifications

• At least 2 - 5 years of experience in project, stakeholder, and budget management.
• Flexibility to work evenings and weekends as needed.
• Crisis management and service recovery skills.

Responsibilities

• Organise volunteer outreach, recruitment, training, and management.
• Develop a sustainable volunteer management framework.
• Engage stakeholders and build partnerships for volunteer projects.

Skills

Project management

Stakeholder management

Excellent communication skills

Negotiation skills

Analytical thinking

Education

Degree holder

Job description

The incumbent is responsible to strategise, direct and implement volunteers’ framework & mobilization to benefit and make an impact to the needs of clients under Enabling Service Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties

Organise volunteer outreach, recruitment, training, management and appreciation.

Assess and monitor volunteers' readiness and suitability to match and befriend Persons with Disabilities (PwDs).

Develop a sustainable ESH volunteer management framework which adheres to SG Enable and TOUCH Volunteer Management protocols.

Network, advocate and promote awareness of volunteering opportunities to support ESH initiatives / programmes at different platform.

Engage stakeholders, build partnerships and grow projects for volunteers to serve PwDs under ESH.

Drive collaborative initiatives across all internal and external stakeholders to upskills and retain volunteers.

Volunteers' coordination on new plans and sharing of best practices.

Ensure proper and accurate update of volunteer database.

Manage and review volunteers' documentation process, recording, reports and survey.

Establish vision and alignment among volunteer teams.

Work with staff under within and outside of TSNG on special project.

Working Conditions

5 day work week: Mon-Fri (Weekend as and when needed)

Attractive remuneration and staff benefits

Location: Jurong

Requirements

Degree holder.

At least 2 - 5 years of experience in project, stakeholder and budget management.

Excellent written, communication and presentation skills.

Excellent negotiation and people management skills.

Analytical and organised, able to translate concepts into actionable goals.

Prior experience in volunteer management will be an added advantage.

Flexiblility to work evenings and weekends as needed, and willingness to travel locally for meetings, events and volunteer outreach activities.

Crisis management and service recovery skills.