Senior / Executive, Outpatient Clinic Operations (Systems and Training)

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A major healthcare institution in Singapore is seeking a dedicated professional to ensure operational efficiency within outpatient systems. The ideal candidate will possess a degree and at least 2 years of experience, preferably in healthcare operations. Responsibilities include providing support for outpatient systems, training staff, and collaborating with IT on system enhancements. Excellent communication and project management skills are necessary for success in this role.

Qualifications

• At least 2 years of experience in a related field.
• Experience in healthcare operations is desirable.
• Ability to work independently under tight timelines.

Responsibilities

• Ensure overall clinic operational efficiency.
• Provide support for outpatient systems.
• Liaise with IT and collaborate on projects.
• Develop training materials and conduct training.

Skills

Strong interpersonal and communication skills

Project management skills

Systems design thinking

Education

Degree with at least 2 years of experience

Job description

Responsibilities

You will ensure overall clinic operational efficiency from a systems perspective. You will provide support and handle feedback pertaining to outpatient systems to achieve a seamless, hassle-free service delivery for our patients. You will also liaise with Information Technology department and collaborate with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital or department level. In addition, you will develop training materials and conduct training on the use of outpatient business systems for the department.

Qualifications

• Degree with at least 2 years of experience
• Experience in healthcare operations will be advantageous
• Strong interpersonal and communication skills
• Good project management skills with ability to adopt systems design thinking
• Self-directed and independent with ability to work under tight timelines
• Excellent team player who is resourceful and meticulous