Senior Executive or Executive, People & Culture

Singapore Cancer Society; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A prominent health NGO in Singapore is seeking an HR Administrative Support Officer to assist with onboarding, payroll, and compliance. You will handle HR documentation, support training initiatives, and help maintain HR systems. Candidates should have strong technical and analytical skills, alongside at least a diploma in HR management or equivalent. This role offers opportunities for fresh graduates to gain practical experience in the social service sector.

Qualifications

• At least 3 years’ experience in a supportive HR function. Fresh graduates are welcome to apply.
• Experience in the social service sector is advantageous.
• Demonstrate strong technical and analytical skills.

Responsibilities

• Provide administrative support for HR transactions.
• Support payroll preparation and government leave administration.
• Enhance systems and maintain documentation.

Skills

Technical skills in HRIS

Strong analytical skills

Effective communication

Proficiency in Excel

Attention to detail

Time management

Education

Diploma in Human Resource Management or equivalent

Tools

SuccessFactors

Job description

Purpose of the Role

To provide administrative and operational support across key HR functions including onboarding, payroll and government leave administration, staff welfare and wellness initiatives, HR systems maintenance, and documentation management. This role ensures smooth execution of employee lifecycle processes and supports the HR Centre of Excellence in system enhancements and policy reviews.

Key Responsibilities

Shared Services Administration

• Provide end-to-end administrative support to Business Partners for HR transactions, including preparation of employment contracts, letters, onboarding and offboarding documentation.
• Coordinate logistics for new hires (welcome pack, uniform, digital name card, laptop, staff pass) and departing staff (e.g. return of assets, closure of access).
• Maintain accurate data, files, and documentation in HRIS, staff directory and shared drives.
• Assist with audits and ensure compliance with documentation and record‑keeping requirements.

Payroll, Leave & Benefits Administration

• Support monthly payroll preparation, including validation of changes (new hires, resignations, overtime, etc.)
• Administer government‑paid leave (e.g. maternity, paternity, NS, Childcare) and submit claims

Policy, Process & People Transformation Support

• Support in process improvement solutioning and digitalisation efforts
• Conduct data clean‑ups and accuracy checks on SuccessFactors (SF); assist with UAT and issue tracking
• Maintain SOPs or user guides for systems and processes
• Support in change management communications for policy changes
• Assist in P&C policy documentation, version control, and publishing to intranet/SharePoint
• Support data collation and P&C reporting for the Centre of Excellence
• Manage the posting of announcements and reminders in various communication channels (e.g. Workplace, VivaEngage)

Learning & Development (L&D) Support

• Support training platform administration, claims, logistics for internal and external training courses
• Maintain accurate training records and generate reports for compliance, grants and audit purposes
• Assist in implementing L&D initiatives (e.g. e‑learning, blended learning, learning roadmap & internal workshops)

Organisational Development (OD) Support

• Assist in preparing materials, coordinating logistic and gathering feedback from staff engagement sessions
• Document and track follow‑ups from OD initiatives or change management process

Performance Management Support

• Maintain and update SOPs and guidelines related to performance management processes
• Consolidate performance ratings, promotion nominations, and other related data from departments
• Support troubleshooting or queries during system‑based performance reviews

Administrative Operations

• Coordinate staff welfare and wellness activities (e.g. health screening, vaccinations, birthdays, events)
• Liaise with IT, Finance, and vendors for staff‑related logistics (e.g. corporate mobile lines, health screenings)
• Liaise with IT for staff directory updates and with Finance for payroll account changes
• Maintain structured file storage with consistent naming/versioning in shared drive

Grants & Funding Administration

• Identify applicable government grants and funding schemes (e.g. SMAS, CCSE, CCTG) and administer the application and claims process
• Liaise with internal stakeholders and funding agencies to ensure compliance and timely submissions

Criteria

• At least a Diploma in Human Resource Management, Business Management or equivalent
• 3 years’ experience in a supportive HR function. Fresh graduates are welcome to apply as well. Job level will commensurate with experience.
• Experience in the social service sector will be advantageos.
• Familiarity with payroll processes and HRIS – SuccessFactors is an added advantage
• Demonstrates strong technical and analytical skills, including proficiency in Excel, attention to detail, and effective time management
• Good communication and collaboration skills, with the ability to manage stakeholders and build relationships.
• Upholds professional integrity by being impartial and adaptable, while maintaining a proactive and service‑oriented mindset.