Senior Executive, Online Sales and Marketing

DKSH Singapore Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading eCommerce firm in Singapore is seeking a senior executive for its eCommerce team. The ideal candidate will have a strong e-commerce background, particularly in category management, and be responsible for driving e-commerce growth for FMCG clients. Responsibilities include managing sales performance, developing sales strategies, and liaising with partners to achieve business goals. Candidates should possess a Bachelor's degree and have at least 2 years of relevant experience, with strong communication skills. This position offers an opportunity to work closely with cross-functional teams in a dynamic environment.

Qualifications

• Minimum 2 years of experience in e-commerce related roles.
• Experience with Quick Commerce retailers is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Drive e-commerce growth for FMCG clients in Singapore.
• Manage eCommerce performance including sales and order fulfillment.
• Liaise with partners to drive business objectives.

Skills

E-commerce experience

Category management

Communication skills

Interpersonal skills

Education

Bachelor's degree in related fields

Job description

Job Description

We are seeking a senior executive to join our eCommerce team! This position will concentrate on driving e-commerce growth for FMCG clients based in Singapore. Ideal candidates will have experience in e-commerce, particularly in category management, familiar with marketplaces, e-retailers, or B2B Quick Commerce.

General Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc.
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces.
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions.
• Liaise with eCommerce and retail partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives.
• Work closely with the cross‑functional and cross‑BU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best‑practices (e.g. Modern Trade).
• Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins.
• Conduct business reviews and develop deep insights and actionable recommendations from post‑evaluation analyses and incorporate into customer strategies.
• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc).
• Manages trade claims recovery from clients within contractual terms and full compliance of APMS in A&P control.

Requirements

• Minimally Bachelor's degree in related fields
• At least 2 years of experience in e-commerce related roles
• Good communication and interpersonal skills
• Preferably from e-Commerce enabler/platform, Quick Commerce retailers (e.g. Shopee, Lazada, Foodpanda, Redmart, Shopee Supermarket is a plus!)