Senior Executive, Licensor Management

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent lifestyle destination resort in Singapore is seeking a meticulous Senior Executive to join the Licensor Management team. This role is crucial for managing the submission and approval processes that ensure alignment with brand standards across multiple licensors. The ideal candidate should have strong organizational and communication skills, as well as experience in project coordination within relevant industries. The role requires a proactive approach to manage the complexities of licensor relationships and internal communications effectively.

Qualifications

• Minimum 3-5 years of experience in a project coordination or brand management role.
• Experience within a licensing, entertainment, or theme park environment is a significant advantage.
• Proven experience managing multiple projects with competing deadlines.

Responsibilities

• Manage the submission and approval processes for marketing campaigns.
• Maintain a tracker for submission statuses, deadlines, and approvals.
• Facilitate communication with licensors and internal teams.

Skills

Exceptional Organizational Skills

Superb Communication

Proactive & Resourceful

Diplomatic & Discreet

Resilient Under Pressure

Education

Bachelor's Degree in Business, Marketing, Communications, Project Management, or a related field

Tools

Microsoft Office Suite

Job description

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry. RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Summary

We are seeking a highly meticulous and proactive Senior Executive to join our Licensor Management team. This role is the operational core of our licensor relationship framework. You will be responsible for the end‑to‑end management of all submission and approval processes, ensuring all marketing campaigns align with the stringent brand standards of our licensors, including Universal Destinations & Experiences (UDX) and third‑party licensors (e.g., Illumination, Sesame Workshop, Amblin Entertainment, etc.). The ideal candidate is an exceptional project coordinator with a keen eye for detail, superior organizational skills, and the ability to navigate complex stakeholder landscapes.

Key Responsibilities

1. Submission & Approval Workflow Management

• Serve as the primary administrator for all licensor submission portals and trackers.
• Prepare, compile, and submit all required materials for licensor review, including but not limited to:
  • Marketing & Advertising Assets (digital, social, print, TVC)
  • Digital Content (website, app feature)
  • OTA / TA / Reseller Content
  • Strategic Partner Content
• Ensure all submissions are complete, accurate, and adhere to specific licensor brand guidelines and submission protocols.

2. Project Coordination & Tracking

• Maintain a tracker to monitor the status of all submissions, deadlines, and approvals across multiple projects simultaneously.
• Proactively follow up with internal stakeholders to gather required information and assets.
• Provide regular status reports to the Manager and key internal teams, highlighting risks, delays, or critical dependencies.

3. Licensor Relationship & Communication

• Act as a key day‑to‑day contact for licensor representatives on operational matters.
• Facilitate clear and professional communication between internal teams and licensors.
• Schedule and coordinate approval meetings, preparing agendas and documenting feedback and action items.

4. Compliance & Brand Governance

• Develop a deep understanding of each licensor's brand standards and style guides.
• Conduct preliminary reviews of internal materials to ensure compliance before formal submission, minimizing revision cycles.
• Maintain an organized and up‑to‑date digital library of all brand guidelines, approved assets, and licensor communications.

5. Process Improvement

• Identify bottlenecks and inefficiencies in the submission and approval process.
• Work with the Manager to develop and implement new tools, templates, and workflows to streamline operations and improve turnaround times.

Required Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Project Management, or a related field.
• Minimum 3-5 years of experience in a project coordination, brand management, marketing operations, or client servicing role. Experience within a licensing, entertainment, creative agency, or theme park environment is a significant advantage.
• Proven experience managing multiple projects with competing deadlines in a fast‑paced environment.
• High proficiency in Microsoft Office Suite (especially PowerPoint and Excel)

Required Skills

• Exceptional Organizational Skills: Impeccable attention to detail and a methodical approach to tracking and documentation.
• Superb Communication: Excellent written and verbal communication skills, with the ability to interact professionally with all levels of management, both internally and externally.
• Proactive & Resourceful: A self‑starter who anticipates needs, takes initiative, and solves problems effectively.
• Diplomatic & Discreet: Ability to handle sensitive information and manage relationships with tact and professionalism.
• Resilient Under Pressure: Maintains composure and efficiency while managing tight deadlines and feedback from multiple stakeholders.