Senior Executive - Human Resource (Ref 25515)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Senior Executive to supervise an HR team focusing on on/offboarding activities. The role requires strong HR administrative skills, experience in leadership, and the ability to analyze performance metrics. Ideal candidates should have a degree in HR or Business and at least three years of HR experience.

Qualifications

• At least 3 years of HR experience.
• Minimum 1 year experience in a supervisory role.
• Experience in handling medical job family would be an advantage.

Responsibilities

• Supervise a team focusing on on/offboarding activities.
• Provide HR administrative and advisory support.
• Ensure SLAs and KPIs are met and reviewed.
• Manage HR processes according to policies.
• Analyze and report metrics on HR performance.
• Coach the HR shared services team.

Skills

Team supervision

HR administration

Performance analysis

Coaching

Proficiency in MS Office

Multi-tasking

Education

Degree in Human Resource or Business related discipline

Job description

Responsibilities

• As a Senior Executive, you will be supervising a team that focuses on on/offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met.
• Provide HR administrative and advisory support in a consistent, accurate and timely manner.
• Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate.
• Oversee and manage all agreed HR processes and ensure the services are delivered in line with policies and relevant Legislation requirement.
• Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers.
• Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency.
• Coach the HR shared services team on complex HR issues.
• Any other duties deemed reasonable and necessary by the business.

Requirements

• Degree in Human Resource or Business related discipline.
• At least 3 years of HR experience.
• Minimum 1 year experience in a supervisory role.
• Experience in handling medical job family would be an advantage.
• Able to work under tight timeline and respond to changing priorities.
• Fast learner, multi-tasker and strong team player.
• Able to prioritise work, organised, meticulous and proactive.
• Proficient in MS Office (Word, Excel).
• Interested in exploring technological system solutions to automate repetitive tasks.