Senior / Executive, Fundraising and Donation Management (SAMH)

St. Andrew's Community Hospital; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A community healthcare organization in Singapore seeks a Senior/Executive in Fundraising and Donation Management. The role focuses on planning fundraising initiatives, processing donations, and enhancing donor engagement through effective communication strategies. Candidates should have at least 2 years of experience in fundraising or communications, along with strong communication and analytical skills. Proficiency in CRM tools like Salesforce is preferred.

Qualifications

• Minimum 2 years of relevant work experience in Fundraising or Communications.
• Experience with AI tools and digital media is an added advantage.
• Familiarity with organizing mid- to large-scale events.

Responsibilities

• Plan and execute fundraising initiatives and online campaigns.
• Process donations and issue receipts.
• Analyze data for strategic donor engagement.

Skills

Communication skills

Event organization

Data analysis

Teamwork

Bilingual (English and other)

Education

Degree in Business Administration

Degree in Communications or Marketing

Degree in Social Sciences or Non-Profit Management

Degree in Information Systems or Data Analytics

Tools

Salesforce

Job description

Senior / Executive, Fundraising and Donation Management (SAMH)

St. Andrew's Community Hospital – Simei New Town

We are seeking an individual to join our team in a strategic, capacity-building role within the Group Corporate Communications Department of St. Andrew’s Mission Hospital (SAMH) and Singapore Anglican Community Services (SACS).

This role focuses on donations, fundraising, and philanthropic initiatives, supporting the planning, administration, and execution of related projects, donor engagement activities, and community outreach sessions.

In addition, the incumbent will contribute to communications and advocacy efforts that support and enhance these core functions -- helping to amplify impact, strengthen stakeholder engagement, and uphold governance and reporting standards.

The role also involves working closely with the organisations’ growing network of service centres --currently numbering 46 and growing, looking after 50,000 annually across healthcare, social service, special education and other community-based related care -- ensuring alignment and consistency in donor engagement and communications efforts.

Key Responsibility Areas

I. Fundraising Initiatives and Events

Conceptualise, plan, execute and evaluate fundraising initiatives, including online campaigns and charity events, to generate funds for financial sustainability and growth. Plan communications messaging including website, Giving.sg, social media, donation appeals etc.

II. Donations Processing

Processing and accurate recording of donations received through mail (cash, cheques, credit card) and online platform prior to handing the donations to the Finance Department; for batch processing (for donations via credit card).

To issue receipts and appropriate acknowledgement to donors, where appropriate.

To prepare donors’ information for timely annual submission to IRAS for tax deduction.

To support and/or initiate the fundraising campaigns, grant appeals, donors profiling and update donors’ lists.

Key Contributions

Capacity Building: Strengthen our ability to manage growing donation volumes and deepen donor relationships.

Data & Systems: Ensure accurate data entry, analysis, and reporting using CRM and digital tools. Leverage data analytics to generate actionable insights that drive strategic donor engagement and operational improvements.

Governance & Reporting: Developing and delivering presentations to the senior management, Fundraising Committee, the Board and, including but not limited to grant givers and funders. Develop monthly donations reports and yearly IRAS reports.

Operational Excellence: Maintain smooth, disciplined backend operations to support strategic fundraising.

Donor Engagement: Assist in building trust through well-managed, donor-centric processes and communication. Organising focus group discussions and external outreach activities such as roadshows.

Partnership Development: Research and identify potential partners (e.g., NGOs, businesses, community organisations) aligned with our mission and goals. Foster collaboration with existing and prospective partners to support advocacy initiatives.

Qualifications and Requirements

Degree in one of the following (or related) fields:

• Business Administration
• Communications, Marketing or Sales
• Social Sciences or Non-Profit Management
• Information Systems or Data Analytics (bonus for CRM/database experience)

Minimum 2 years of relevant work experience in Fundraising, Community/Corporate Partnerships or Communications.

Familiar in organising mid- to large-scale events (500 pax and above), and managing public-facing campaigns, will be an added advantage.

Experience with AI tools and digital media is an added advantage.

Strong written and verbal communication skills, preferably bilingual (English and a second language).

Familiar with Donor Management System software e.g. Salesforce.

Meticulous with numbers and data-competent with a keen interest in using information to drive better fundraising outcomes.

Self-starter and strong team player.

Outgoing and warm personality, ability to interact and collaborate with people of all levels.

Highly motivated, independent and resourceful

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