Senior Executive Finance

GLOBAL INDIAN INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is looking for a Finance Operations Assistant to support day-to-day financial activities, engage with parents regarding fee inquiries, and ensure compliance with audit regulations. The ideal candidate should have a Bachelor’s degree or Diploma, and 3-6 years of relevant experience in finance operations, along with excellent customer-facing skills.

Qualifications

• 3-6 years of relevant experience in finance operations.
• Must possess excellent customer-facing skills.

Responsibilities

• Assist the Manager in daily financial operations.
• Ensure Insurance for fees paid by students (Fee Protection Scheme).
• Provide reports for statutory & internal audits.
• Engage with parents on fee queries.
• Ensure minimal response time for queries from parents.
• Ensure payment of fees is processed and documented.
• Follow up on receivables and initiate legal actions for defaulters.
• Prepare monthly MIS reports for collections.

Skills

Customer-facing skills

Education

Bachelor’s degree/Diploma in relevant field

Job description

The role holder is responsible for assisting the Manager in the day-to-day financial operations in the campus.

• Ensure Insurance for all fees paid by students (Fee Protection Scheme - insurance)
• Statutory & Internal audit - Provide all reports / documents for audits conducted.
• Resolve any queries or observation. Ensure Minimal observation / no repeat observation of areas for improvement ( AFI) and 100% closure of observations.
• Engage with parents on query resolution on fee collections
• Response Time (TAT) for queries from parents should be minimal and as defined.
• Collections : Ensure Payment of fees for students billed and raise receipts for all payments made. Ensure Payment of fees by digital means (GIRO/AutoDebit/payment gateway)
• Register Students for GIRO immediately on joining
• Receivables (AR): Follow-up of fee payments & initiate legal procedures for fee defaulters
• Collections : Ensure Deposit of fees to bank account for traditional payment method (Cheque/ Demand Draft/ Cashier order/ Cash)
• Member of scholarship core team and review of applications
• Process credit notes & Voids as per SOPs & provide digitised document to parent
• Process refund of fees as per policy and contracts. Ensure 100% compliance with refund timelines
• Prepare Monthly MIS Report for Collections & reconciliations
• Support in Implementation / upgradation/ maintenance ( LMS / other equivalent system)

Requirements

• Bachelor’s degree/Diploma in relevant field
• Minimum 3-6 yrs of relevant experience in finance operations
• Must have excellent customer-facing skills