Senior Executive/Executive - Sales

DEFENCE COLLECTIVE SINGAPORE LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A leading events management company in Singapore is seeking a Sales Executive to drive sales and build long-term client relationships. The ideal candidate will have a diploma or degree in hospitality or tourism, and a passion for client service. Responsibilities include overseeing sales operations, coordinating events, and ensuring client satisfaction. Candidates with relevant sales experience in MICE or tourism are preferred, but fresh graduates will also be considered.

Qualifications

• Relevant educational background in hospitality, tourism, or hotel management.
• Prior experience in event sales or consultation is a plus.
• Proficiency in handling customer inquiries via calls and emails.

Responsibilities

• Develop and maintain long-term relationships with clients.
• Participate in sales outreach events and activities.
• Provide accurate quotations for sales inquiries.
• Identify and develop strategies for new business opportunities.

Skills

Customer-centric approach

Excellent communication skills

Sales strategy development

Relationship building

Proficiency in Microsoft Office

Presentation skills

Education

Diploma or Degree in Hospitality/Tourism/Hotel Management

Job description

THIS IS A 2-YEAR RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Job Descriptions

This role is part of Singapore Discovery Centre's (SDC) Sales & Business Development department and will be responsible for SDC’s sales goals. The jobholder will plan, execute, and manage the sales of events, including but not limited to, pricing, day-to-day sales operations and working with internal departments to meet specifics requirements catered for each event. Successful candidate will report to Corporate Sales Team Lead.

Job Responsibilities

• Develop and maintain long term business relationships with clients by providing consistent sales service, follow up on enquiries and rapport building
• Assist / oversee / participate in sales outreach events, trade & road shows and activities on need basis
• Provide accurate quotations to all sales enquiries in a timely manner
• Identify potential sales channels to develop strategies for new business opportunities and achievement of sales targets
• Recommend improvements that will positively impact sales and efficiency
• Coordinate, conduct visits and events enquiries visit with internal department to ensure smooth handover of events execution
• Ensure quotation to clients adhere to profit margin guidelines and expenditure to meet budget guidelines
• Maintains accurate records of all pricings, sales, and activity reports; and
• Update sales productivity system and review action plans for effective search of sales leads and prospects
• Responsible to manage and monitor work process from the initial account acquisition process to completion
• Any other duties/projects as assigned by the Company from time to time.

Job Requirements

• Diploma or Degree; relevant to Hospitality/Tourism/Hotel Management preferred
• Prior experience as an event sales/consultant/organiser in MICE/Tourism/Attractions/Weddings & Social will be an added advantage.
• Fresh graduates with the right attitude and aptitude will be considered
• Candidate must be customer-centric and highly effective in handling call-in/email enquires
• Positive personality and can-do attitude
• Excellent verbal communication and presentation skills
• Commercially aware, self-motivated and proactive
• Proficiency in Microsoft Office
• Professional bearing and good command of spoken and written English
• Great passion in the Singapore Story will be advantageous; and
• Team player.