Senior Executive/Deputy Manager, Operations (Based at i12 Katong)

KEPPEL RETAIL & CONSUMER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail management company in Singapore is seeking an Operations Support Manager to assist the Operations Manager in overseeing the division. The role involves managing day-to-day operations and maintenance of mechanical and electrical systems, leading a technical team, and ensuring compliance with safety regulations. Ideal candidates will have a degree in Mechanical or Electrical Engineering and at least 3 years of experience in retail operations.

Qualifications

• Minimum 3 years of relevant experience in retail.
• Strong verbal and written communication skills.
• Candidates with Fire Safety Manager or Environmental Control Officer certification is a plus.

Responsibilities

• Assist Operations Manager to oversee Operations Division.
• Manage day-to-day operations and maintenance of M&E systems.
• Lead and direct a team for daily maintenance duties.
• Liaise with consultants and contractors for M&E repairs.

Skills

Interpersonal skills

Communication skills

Initiative

Positive working attitude

Ability to work beyond standard hours

Fire Safety Manager certification

Environmental Control Officer certification

Education

Degree / Diploma in Mechanical / Electrical Engineering

Job description

Job Description

• Assist and support Operations Manager to oversee the Operations Division of i12 Katong.
• Facilitate HQ in respect of corporate compliances.
• Manage the day-to-day operations and maintenance of M&E systems, equipment and appliances.
• Manage the day-to-day operations and maintenance of all front‑end / back‑end facilities.
• Liaise with consultants and contractors on M&E Repairs and maintenance.
• Lead and direct a team of technical personnel to carry out the daily maintenance duties and maintain the technical workshop, with safety concern in mind.
• Manage all third‑party contract services and ensure that the services delivered meet with all internal and industry standards.
• Observe and inform the management of any irregularities or poor performance of contractors.
• Support and coordinate tenancy fitting‑out works and asset enhancement initiative when required.
• Assist the management in the planning and execution of energy saving program.
• Coordinate and supervise maintenance activities.
• Manage and coordinate the handover and fitting out of new tenanted units.
• Ensure the building is in compliance to statutory and safety requirements.
• Maintain proper inventory and maintenance record on M&E and building assets, equipment and systems.
• Provide technical assistance to tenants subject to the terms and conditions of Tenancy Agreement.
• Coordinate emergency procedures for the mall.
• Conduct regular inspection to ensure tenants meet with all the fire safety regulation.
• Coordinate safety training and program for CMO and tenants.
• Staff with FSM Cert may be required to assume the duty of FSM of the malll.
• Act as the Duty Manager as and when assigned under the roster. Any other duties and responsibilities as may be reasonably requested by immediate supervisor/the head of department from time to time.

Job Requirements

• Degree / Diploma in Mechanical / Electrical Engineering or relevant discipline
• Minimum 3 years of relevant experience in retail
• Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers
• Possess initiative and a positive working attitude
• Willing to work beyond standard operating hours when required
• Strong verbal and written communication skills
• Candidates with Fire Safety Manager or/and Environmental Control Officer is a plus but not mandatory