Senior & Executive, Business Office (Patient Services)

National Heart Centre Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a candidate to assist the Business Office Manager with billing follow-up and financial counselling activities. Responsibilities include policy implementation, supporting bill settlements, and preparing reports. The ideal candidate holds a degree, has strong interpersonal and analytical skills, and proficiency in Microsoft Office and SAP. This role offers a chance to make a meaningful impact in patient financial care.

Qualifications

• Degree in any discipline; accounting knowledge and experience in healthcare advantageous.
• Proficiency in Microsoft Office applications and knowledge in SAP/OAS required.
• Effective team player with strong interpersonal, analytical and communication skills.

Responsibilities

• Assist Business Office Manager in planning and implementing policies for billing and financial counselling.
• Provide support and follow-up on bill settlement.
• Prepare summaries, reports and statistics as required.

Skills

Interpersonal skills

Analytical skills

Communication skills

Proficient in Microsoft Office

Knowledge in SAP/OAS

Education

Degree in any discipline

Tools

SAP

Microsoft Office

Job description

You will assist the Business Office Manager in studying, planning, organising, establishing and implementing appropriate policies and procedures, and internal controls for all billing follow-up and financial counselling activities. You will provide support to the team, follow-up on bill settlement, provide financial advice to patients on estimated bill sizes for hospital stay and manage their enquiries. You are also responsible for preparing summaries, reports and statistics as required.

Job Requirements

• Degree in any discipline. Accounting knowledge and experience in healthcare would be an advantage
• Proficient in Microsoft Office applications and knowledge in SAP/OAS
• Team player with good interpersonal, analytical and communication skills