Senior Executive Assistant (Medical Social Work) (9099)

Alexandra Hospital; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare institution in Singapore is seeking a dedicated Senior / Executive Assistant for its Medical Social Work Department. The role includes managing inquiries, supporting administrative functions, and collaborating with stakeholders. Ideal candidates will be proficient in Microsoft Office and possess strong communication skills while being detail-oriented and customer-focused. The position offers opportunities for professional development and a competitive salary.

Benefits

Collaborative work environment

Professional development opportunities

Competitive salary and benefits package

Qualifications

• Ability to learn new information systems quickly.
• Strong organizational and time management skills.
• Ability to work with a diverse range of stakeholders.

Responsibilities

• Manage public-facing aspects of the department.
• Oversee email inquiries and manage queries.
• Support monthly reports generation and analysis.
• Collaborate with external departments to improve efficiency.
• Provide administrative support to social workers.

Skills

Excellent communication skills

Proficient in Microsoft Office suite

Strong multitasking abilities

Customer service orientation

Attention to detail

Education

Diploma, O Level, or ITE Graduate

Job description

Senior / Executive Assistant - Medical Social Work Department

We are seeking a dedicated and efficient Senior / Executive Assistant to join our Medical Social Work Department. This role involves providing crucial administrative support to the department, working closely with the Team Lead for Social Work Coordinators, and reporting to the Head of the Department. The ideal candidate will be an excellent communicator, proficient in Microsoft Office, and able to manage multiple tasks in a fast-paced healthcare environment.

Key Responsibilities

• Manage the public-facing aspects of the department, including handling queries from patients and family members via counter service, phone, and email.
• Oversee and manage the department's email inquiries.
• Support the generation and analysis of monthly reports.
• Collaborate with external departments within the hospital and cluster to address work processes and improve efficiency.
• Work with external stakeholders to facilitate meetings and engagement sessions.
• Provide administrative support to social workers and coordinators in service delivery for patients.
• Utilize Microsoft Office and other departmental information systems effectively.
• Support the daily operational and administrative needs of the department.
• Assist in maintaining and communicating work processes with internal and external stakeholders.

Requirements

• Educational Qualification: Diploma, O Level, or ITE Graduate (Nitec & higher Nitec)
• Proficiency in Microsoft Office suite and ability to learn new information systems quickly
• Excellent communication skills, both written and verbal
• Strong ability to multi-task and work effectively in a team environment
• Good organizational and time management skills
• Attention to detail and accuracy in work
• Customer service-oriented with a professional demeanor
• Ability to work with a diverse range of stakeholders

Desired Qualities

• Empathy and patience when dealing with patients and their families
• Adaptability to changing work environments and priorities
• Problem-solving skills and initiative
• Discretion in handling sensitive information
• Willingness to learn and grow within the role

What We Offer

• Opportunity to contribute to meaningful healthcare services
• Collaborative and supportive work environment
• Professional development opportunities
• Competitive salary and benefits package

If the role sounds interesting to you, please contact '[e-mail]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

Only Singapore Citizens and Singapore Permanent Residents may apply.