Senior / Executive Assistant, Medical Records

JOBSTUDIO PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A medical records management company in Singapore is looking for a candidate to provide operational support in their Medical Records Office. Responsibilities include managing medical record requests, ensuring confidentiality, and assisting internal and external parties. The ideal candidate should have a diploma and be proficient in MS Office, with good communication skills. Experience in healthcare is a plus. This position offers a dynamic work environment.

Qualifications

• Minimum Diploma in any field.
• Proficient in the use of MS Office (e.g. Excel and Word).
• Prior experience in healthcare will be advantageous.
• Able to work in fast-paced environment.
• Good communication and interpersonal skills.
• Service oriented and customer focused.

Responsibilities

• Provide operational support in the assigned Medical Records Office function.
• Ensure confidentiality and security of medical records.
• Register and process medical report requests.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties for medical report requests.

Skills

Proficient in MS Office

Good communication skills

Interpersonal skills

Service oriented

Meticulous and organized

Education

Minimum Diploma in any field

Job description

Job Responsibilities:

• Provide operational support in the assigned Medical Records Office function
• Ensure all medical records are managed under strictest confidentiality and security.
• Assist and provide advice to both internal and external parties with regards to medical records related processes.
• Register and process medical report requests, including cashier function for medical report payment.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties pertaining to all medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
• Assist the supervisor in compiling the daily volume of the given job task accurately and in a timely manner.

Job Requirements:

• Minimum Diploma in any field
• Proficient in the use of MS Office (e.g. Excel and Word)
• Prior experience in healthcare will be advantageous.
• Able to work in fast-paced environment.
• Good communication, interpersonal skills.
• Service oriented and customer focused.
• Meticulous, organised with positive working attitude, team player and willing to learn.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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