Senior Executive / Assistant Manager (Specialist Outpatient Clinics)

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a candidate for a patient fronting role in clinic operations. The role involves overseeing frontline clinic staff, managing operations, and improving efficiency by analyzing performance data and collaborating with stakeholders. Candidates should hold a Bachelor’s Degree, preferably with healthcare experience, and possess strong communication and interpersonal skills. Proficiency in Microsoft Office is essential. This position offers an opportunity to enhance the quality of service in a fast-paced environment.

Qualifications

• Bachelor’s Degree in any discipline, preferably with 2 years healthcare experience.
• Strong interpersonal skills for effective communication.
• Ability to work independently and as part of a team.
• Good analytical and organisational skills with time management.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee clinic operations.
• Manage and deploy staff effectively.
• Streamline processes to enhance operational efficiency.
• Prepare and analyze performance data and reports.
• Collaborate with stakeholders to improve department KPIs.

Skills

Interpersonal skills

Analytical skills

Organisational skills

Time management

Multi-tasking

Education

Bachelor’s Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Job Category: Administration

The Job:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Clinic operations
• Staff management and deployment
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in any discipline, with preferably 2 years healthcare experience. Entry Level candidates will be considered for Senior Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team‑spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi‑task.
• Proficient in Microsoft Word, Excel and PowerPoint