Senior Executive/Assistant Manager, SGD Operations

Agency For Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community care organization in Singapore is seeking a data analyst to monitor key performance indicators, perform data analysis, and support operations planning for social-health integration. The ideal candidate holds a degree in allied health or social service, possesses strong analytical skills, and is able to thrive in a dynamic environment. This position offers an opportunity to make a significant impact in community care services.

Qualifications

• Minimum 1 year of working experience.
• Independent and able to work with tight timelines.
• Highly adaptable and thrive in a dynamic working environment.

Responsibilities

• Develop and maintain monitoring indicators and key performance indicators.
• Provide data analysis and insights to inform operations planning.
• Support the development of operational dashboards.
• Assist with data requests and processing to achieve deliverables.
• Consolidate communications and collaborations between teams.

Skills

Analytical skills

Multi-tasking ability

Written communication skills

Verbal communication skills

Attention to detail

Education

Basic degree in any discipline, preferably in allied health, social service or community engagement

Job description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Responsibilities

• Develop and maintain Division's monitoring indicators and key performance indicators to ensure that SGD's operations are progressing on track, resources are well managed and for reporting to internal and external stakeholders.
• Provide Cluster, Satellite Office and Division levels data analysis and garner insights/feedback to identify strengths, weaknesses, opportunities, and threats to inform operations planning and development, and continuous improvements.
• Part of SGD's Data Analytics Committee Workgroup to support the development of dashboards to meet operational needs.
• Support the SGD Clusters and Satellite Offices in executing SGD's operations and other mandates.
• Support the SGD Clusters and Satellite Offices, AIC Divisions and partners in new or ongoing initiatives and collaborations that drive social-health integration outcomes.
• Assist with data requests and data processing to achieve the deliverables and outcomes.
• Consolidate, coordinate and rationalise communications and collaborations between SGD Clusters and Satellite Offices, AIC Divisions and SGD HQ teams.
• Assess and review new initiatives and requests for collaborations, to determine potential operational and systems implications and minimise disruptions to SGD's operations and other mandates.
• Perform and support secretariat duties.
• Any other projects or work assigned.

Requirements

• Basic degree in any discipline, preferably in allied health, social service or community engagement with at least 1 year of working experience
• Possess strong analytical skills, ability to multi-task
• Good written and verbal communication skills and meticulous
• Independent and able to work with tight timeline
• Highly adaptable and thrive in a dynamic working environment