Senior Executive/Assistant Manager, Operations

REDDOTPENGUINS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic company in the operations sector is hiring a full-time Senior Executive/Assistant Manager, Operations, to manage day-to-day operations and ensure efficient administration. The ideal candidate has at least 3 years of operational experience in the Hospitality or Service industry, excellent customer service skills, and is ready to support various company initiatives. A willingness to travel is required. This is an excellent opportunity to contribute to a growing organization.

Qualifications

• At least 3 years of operational background in Hospitality, Service or related industry.
• Good command of written and spoken English.
• Active, independent and outspoken individual.

Responsibilities

• Responsible for day-to-day operations and efficient management.
• Liaise with departments and stakeholders for coordination.
• Prepare weekly and monthly performance reports and attend meetings.

Skills

Customer service orientation

Interpersonal skills

Problem-solving

Education

Degree holder preferred

Job description

Red Dot Penguins is hiring a full-time Senior Executive/Assistant Manager, Operations to support the operational needs of the company through excellent customer service.

Key Responsibilities

• Responsible for day-to-day operations, ensuring timely and efficient management of administrative, operational, and manpower matters.
• Liaise with different departments internally and external stakeholders to coordinate follow-up actions as needed.
• Learn to operate our internal administrative system and ensure accurate records and timely updates within the system.
• Maintain and update various tracking files, reports, and records to ensure data accuracy and accessibility.
• Prepare weekly and monthly performance reports and attend meetings to track program performance and enable growth of programs.
• Develop, update, and maintain processes and other documentation to streamline administrative and operational needs.
• Coordinate and support the implementation of new guidelines or training programs with onsite teams.
• Monitor and manage office inventory such as stationery, equipment, uniforms.
• Support company-wide events, projects, and other company initiatives as assigned.
• Perform any other ad-hoc duties assigned by management.

Requirements

• At least 3 years of operational background in Hospitality, Service or related industry, Degree holder preferred.
• Good command of written and spoken English.
• Customer service oriented.
• Active, independent and outspoken individual.
• Good team player with interpersonal skills.
• Willing to travel to different locations on a regular basis for site visits.
• 6 days work week (Mon - Fri: 9am to 5pm; and work on 1 weekend).
• Be available for other out-of-regular office hour company events as required.
• Able to start immediately or short notice.