Senior Executive/ Assistant Manager, Office of Patient Safety & Quality

Singapore National Eye Centre; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Executive/ Assistant Manager for the Office of Patient Safety & Quality. This role focuses on enhancing patient care and safety through strategic initiatives and quality improvement activities. Candidates should have a degree in a healthcare-related field, strong communication skills, and experience in a healthcare environment. Competitive compensation is offered.

Qualifications

• Minimum of 2 years of relevant experience; fresh graduates may apply.
• Experience in a healthcare environment is an advantage.
• Familiarity with quality improvement or data analytics is a plus.

Responsibilities

• Assist in planning and implementing strategic initiatives.
• Manage the Incident Reporting System and follow up on incidents.
• Participate in Quality Improvement (QI) activities.

Skills

Communication skills

Organizational skills

Analytical skills

Teamwork

Education

Bachelor’s degree in a healthcare-related field

Tools

Microsoft Office

SPSS

SAS

Job description

Overview

Senior Executive/ Assistant Manager, Office of Patient Safety & Quality (OPSQ)

Job Category: Administration

Posting Date: 28 Sept 2025

Job Summary

Are you passionate about enhancing patient care and safety in a healthcare setting? We are seeking a dedicated Senior Executive/ Assistant Manager to join our Office of Patient Safety & Quality (OPSQ).

Responsibilities

• Report to the Senior/Manager and assist in planning and implementing strategic initiatives to improve clinical governance and quality, patient care and safety for the hospital by supporting OPSQ teams.
• Foster a culture of clinical quality and safety through communication, education and training activities.
• Manage the Incident Reporting System, ensuring thorough follow-up on incidents, investigations and corrective actions by relevant parties.
• Support the Senior/Manager, OPSQ in reporting data for scorecards, collaborating with clinical services to track clinical performance indicators.
• Participate in Quality Improvement (QI) activities to improve departmental processes and elevate overall quality of care.
• Assist in implementing the MOH National Standards of Healthcare (NSHC) and the Public Hospital Scorecard.

Qualifications

• Bachelor’s degree in Nursing, Biomedical Science, Biological Science, Applied Science, or any other healthcare-related field (preferred).
• Minimum of 2 years of relevant experience; fresh graduates may apply.
• Experience in a healthcare environment is an advantage.
• Familiarity with quality improvement, process enhancement, data analytics, clinical audits, or patient safety is an advantage.
• Good writing abilities, meticulous, and strong organizational and planning skills.
• Excellent communication and interpersonal skills, with the ability to work independently and oversee junior clerical staff.
• Proficient in Microsoft Office applications.
• Experience with SPSS or SAS is an advantage.