Senior Executive/ Assistant Manager, Office of Patient Safety & Quality

Singapore General Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent hospital in Singapore is looking for a dedicated Senior Executive/Assistant Manager to join its Office of Patient Safety & Quality. This role involves enhancing patient care and safety by supporting clinical governance and quality initiatives. The ideal candidate will be responsible for managing the Incident Reporting System, participating in Quality Improvement activities, and collaborating with clinical services. Candidates should possess a relevant bachelor's degree and preferably have at least 2 years of experience in a healthcare setting.

Qualifications

• Bachelor’s degree in Nursing, Biomedical Science, Biological Science or Applied Science preferred.
• Minimum of 2 years of relevant experience.
• Familiarity with quality improvement and patient safety is an advantage.

Responsibilities

• Assist in planning and implementing strategic initiatives.
• Manage the Incident Reporting System and follow up on investigations.
• Participate in Quality Improvement activities to enhance departmental processes.

Skills

Communication skills

Organisational skills

Data analytics

Quality improvement

Interpersonal skills

Education

Bachelor’s degree in Nursing or related field

Tools

Microsoft Office

SPSS

SAS

Job description

Are you passionate about enhancing patient care and safety in a healthcare setting? We are seeking a dedicated Senior Executive/ Assistant Manager to join our Office of Patient Safety & Quality (OPSQ).

In this pivotal role, you will report directly to the Senior/Manager and assist in the planning and implementing of strategic initiatives to improve clinical governance and quality, patient care and safety for the hospital by supporting the various teams within OPSQ.

You will contribute to fostering a culture of clinical quality and safety within our organisation through communication, education and training activities. You will also manage the Incident Reporting System, ensuring thorough follow-up on incidents in their investigations and corrective actions by relevant parties.

You will support the Senior/Manager, OPSQ in reporting data for the various scorecards, collaborating with respective clinical services to track clinical performance indicators. Your participation in Quality Improvement (QI) activities will be instrumental in improving departmental processes and elevating the overall quality of care provided by our hospital. Additionally, you will assist in the implementation of the Ministry of Health (MOH) National Standards of Healthcare (NSHC) and the Public Hospital Scorecard.

If you are ready to make a meaningful impact in the healthcare sector, we invite you to apply and be part of our mission to provide exceptional patient care!

Job Requirements

• Bachelor’s degree in Nursing, Biomedical Science, Biological Science, Applied Science, or any other healthcare-related field is preferred
• Minimum of 2 years of relevant experience
• Fresh graduates are welcome to apply
• Experience in a healthcare environment will be an advantage
• Familiarity with quality improvement, process enhancement, data analytics, clinical audits, or patient safety will be an advantage
• Good writing abilities, meticulous and good organisational and planning skills
• Excellent communication and interpersonal skills, with the ability to work independently and oversee junior clerical staff
• Proficient in Microsoft Office applications
• Experience with SPSS or SAS will be an advantage