Senior Executive Assistant, Functional Screening, RHSO

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Senior Executive Assistant to provide essential administrative support for the Functional Screening programme. Responsibilities include managing appointments, supporting event logistics, and maintaining databases for residents aged 60 and above. A diploma and customer service experience are preferred. This role requires weekend work and good interpersonal skills.

Qualifications

• Experience in customer service or healthcare is an advantage.
• Willing to work on weekends when required.
• Pleasant disposition with a willingness to engage public.

Responsibilities

• Support in the management of calls and scheduling Functional Screening appointments.
• Assist in preparation of logistics for functional screening events.
• Manage and ensure accuracy of database and event calendar.
• Promote functional screening through onsite events.
• Support quality improvement of processes.

Skills

Customer service experience

Interpersonal skills

Team player

Basic Microsoft Office Suite competency

Education

Diploma in any discipline

Job description

Senior Executive Assistant, Functional Screening, RHSO

Job ID: 9010

Job Function: Administration

Institution: National University Health System

Provide administrative and onsite support for the Functional Screening programme targeted at Singaporean/ SPR residents aged 60 and above.

Responsibilities

1. Support in the management of calls and scheduling of Functional Screening appointments

• Call and interact with residents to encourage them to attend follow up appointments
• Schedule appointments within stipulated timeline
• Ensure appointment slots are well utilized and maximised

2. Support functional screening operations, preparation of onsite events and liaison with clinical teams/ partners

• Assist in preparation of logistics and admin tasks for functional screening events within stipulated timeline
• Support in site recce, pre and post event coordination with partners and vendors
• Timely submission of reports and residents’ attendance for their follow up appointments to clinical teams

3. Managing and ensuring accuracy of database and event calendar

• Timely updates for various FS database and residents’ details
• Tracking of backlogs and utilisation of appointment slots
• Ensure calendar of events and follow up appointments are updated

4. Support in events and outreach (on weekdays and selected weekends)

• Promote functional screening by supporting in onsite events such as functional screening, health talks, and outreach events

5. Other Duties

• Support in quality improvement of processes
• Other ad-hoc duties

Requirements

• Diploma in any discipline
• Willing to work on weekends when required.
• Pleasant and friendly disposition with a willingness to engage members of the public.
• Experience in customer service or healthcare is an advantage.
• Good team player with strong interpersonal skills who can work in a team and independently, in a fast-paced environment.
• Basic competency in Microsoft Office Suite