Senior Enterprise Solutions Architect - Cloud & Apps

ADOBE SYSTEMS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global digital marketing solutions provider in Singapore seeks a Multi-Solution Architect to enhance customer experiences through proactive technical support. You will serve as a key point of contact for technical inquiries, conduct assessments, and deliver tailored presentations. Ideal candidates possess a solid background in cloud-based deployments, have strong communication skills, and at least five years of experience in a client-facing role. This role involves periodic travel and aims to ensure successful implementation and customer satisfaction.

Benefits

Health insurance

Employee Stock Purchase Program

Wellness fund

Qualifications

• At least five years of experience in consulting/customer management.
• Solid understanding of SaaS and PaaS deployment models.
• Good technical knowledge of application servers and databases.

Responsibilities

• Provide technical support for customers via various channels.
• Conduct environment assessments and deliver presentations.
• Drive customer experience improvements and prioritize issues.

Skills

Cross-functional collaboration

Technical support

Cloud-based deployment

API knowledge

Communication skills

Education

Bachelor’s Degree or equivalent experience

Tools

J2EE

Adobe CQ

Adobe Campaign

Job description

A global digital marketing solutions provider in Singapore seeks a Multi-Solution Architect to enhance customer experiences through proactive technical support. You will serve as a key point of contact for technical inquiries, conduct assessments, and deliver tailored presentations. Ideal candidates possess a solid background in cloud-based deployments, have strong communication skills, and at least five years of experience in a client-facing role. This role involves periodic travel and aims to ensure successful implementation and customer satisfaction.