Senior Engineer / Principal Engineer, Production Support

MediaCorp; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading broadcasting company in Singapore seeks an experienced engineer to support broadcast IT systems and lead technical teams. Responsibilities include managing support operations, ensuring compliance, and strategizing system architecture. Candidates should possess a degree in IT or related fields, relevant certifications, and 3-5 years of experience in the broadcast or media production sector.

Qualifications

• 3-5 years of relevant work experience in IT, Broadcast or Media Production.
• Experience with cloud technology and enterprise system architecture.
• Familiarity with management of networking devices.

Responsibilities

• Support broadcast and IT equipment and systems.
• Lead a team of engineers for project implementation.
• Manage technology and security related audits.
• Provide technical solutions enhancing operations.

Skills

Network troubleshooting

Technical support

Project management

System administration

Education

Degree or Diploma in Information Technology or related field

CCNA or Microsoft certifications

Job description

Responsibilities

The position requires the engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as management of support operations, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance.

Support the planning, management and implementation of broadcast IT system projects. May lead a team of engineers to carry out technical support activities and project implementation tasks.

Supervise and communicate with a team of duty engineers, scheduling daily/weekly rosters and tasks to larger goals, and providing context and support.

Support internal and external audit process for relevant compliance concerns, coordinate and track all technology and security related audits including scope of audits, units involved, timelines, auditing agencies and outcomes.

Support the management of tech-related risks for Mediacorp by reviewing processes and ensuring that adequate controls are in place to mitigate risk.

Stay up to date and informed on developing regulatory concerns and changing IT, Broadcast IT and information security trends.

Strategise and formulate system architecture, system enhancements and workflow optimisation.

Provide technical support to broadcast equipment and systems in News Studios & News Post Production and Asset Management system, Outside Broadcast production van, News Room Computer System, Graphics Systems and etc.

Document, communicate, collaborate, and handle fault incidents.

Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks.

Perform preventive and corrective maintenance, troubleshooting and repair of broadcast IT equipment and systems.

Work with different business units to provide technical solutions to enhance existing operation and setup.

Evaluate and recommend new broadcast IT equipment and system.

Project management and leading team in supporting implementation of broadcast IT system and infrastructures projects, including the support in drafting of technical specifications and costings documentations.

Perform shift and standby duty to support broadcast system and infrastructures.

Qualifications

Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.

Microsoft certifications such as MCSA preferred.

Relevant work experience (3-5 years) in IT, Broadcast or Media Production related field preferred.

Relevant experience in cloud technology and implementation of enterprise system architecture preferred.

Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.