Senior Engineer & Network & Security

Mediacorp Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading media and technology company is seeking an IT Services Specialist to manage and support diverse IT services including Cloud Services and Managed Services. Responsibilities include maintaining network infrastructure, performing daily operational rectifications, and ensuring compliance with standard operating procedures. The ideal candidate will possess relevant qualifications in IT, experience in network troubleshooting, and have basic knowledge of cloud technologies. This role is based in Singapore, ensuring optimal service delivery for corporate and customer needs.

Qualifications

• Experience with installation and configuration of networking devices.
• Basic understanding of cloud networking and security best practices.
• Knowledge of OS/Application security hardening.

Responsibilities

• Support corporate IT infrastructure according to SOP to meet SLA.
• Review network and security architecture and implement solutions.
• Manage and administer network infrastructure including routers and firewalls.

Skills

Network troubleshooting skills

Problem-solving skills

Customer focus

Continuous learning

Decision making

Education

Minimum Diploma or Degree in Computer or IT related field

Basic network certifications such as CCNA

ITIL v3 or v4

Tools

AWS

VMware

Microsoft Hyper-V

OpenStack

Job description

This role is required to managed and support 1-Net’s IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

• Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA

• Review, interpret, and understand network and security architecture diagrams, and implement, configure, and maintain network and security solutions in alignment with established designs and standards

• Participates in technical research and development to enable continuing innovation of IT services

• Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required

• Perform daily rectification of IT operational issues and change requests within expected service level agreement

• Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc

• Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment

• Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers

• Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes

• Perform schedule maintenance routine and update records for performance analysis

• Responsible for planning and deployment of new and existing systems for internal and external

• Maintain process documentation and follow approved standard operation procedures (SOP)

• Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc

Qualification

• Minimum Diploma or Degree in Computer or other IT related field of study

• Basic network certifications such as CCNA preferred

• ITIL v3 or v4 preferred

• Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances)

• Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc

• Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)

• Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc

• Basic understanding of cloud / enterprise networking and security best practices

• Knowledge of OS/Application security hardening

• Excellent networking concept and Switch & routing knowledge

• Possess a strong sense of urgency

• Problem solving skills and ability to work under pressure

• Good command of English, both written and spoken

• Customer focus, continuous learning, decision making and gaining commitment

• Working location : 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands