Senior Digital Platform Optimisation & UX Lead

Public Service Division; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore is seeking an experienced candidate for a role focused on optimizing the MySkillsFuture portal through data-driven insights. Responsibilities include analyzing user engagement metrics and collaborating with development teams to enhance portal features. Ideal candidates will have at least 3 years in business analysis or UX/UI design, with a strong understanding of analytics tools, programming languages, and collaboration within agile teams. This position offers a 1-year contract with potential extension.

Qualifications

• At least 3 years of experience in business analysis, UX/UI design, or website development.
• Proficient in analyzing qualitative and quantitative data.
• Experience managing a product in cross-functional agile teams.
• Understanding of programming languages and frontend frameworks.
• Ability to apply human-centric tools for product improvement.

Responsibilities

• Conduct in-depth analysis of user patterns and performance metrics.
• Review tech stack for portal performance optimization.
• Propose recommendations for website enhancements.
• Design prototypes and iterate for UI design.
• Work closely with internal and external project managers.

Skills

Business analysis

UX/UI design

Website development

Data analysis

Team collaboration

Tools

Adobe Analytics

SQL

Figma

Job description

A government agency in Singapore is seeking an experienced candidate for a role focused on optimizing the MySkillsFuture portal through data-driven insights. Responsibilities include analyzing user engagement metrics and collaborating with development teams to enhance portal features. Ideal candidates will have at least 3 years in business analysis or UX/UI design, with a strong understanding of analytics tools, programming languages, and collaboration within agile teams. This position offers a 1-year contract with potential extension.