Senior Digital Business Analyst

Neutron; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading digital solutions provider in Singapore is seeking a Digital Business Analyst to drive digital transformation initiatives. You will engage with stakeholders to deliver innovative solutions and manage project risks. The ideal candidate has a Diploma/Degree in a relevant field and at least 5 years of experience. Strong analytical and communication skills are essential for success in this dynamic role.

Qualifications

• At least 5 years of relevant working experience in a similar capacity.
• Strong portfolio demonstrating hands-on experience in Agile on Product-centric teams.
• Experience in Project Management and Product Management is a plus.

Responsibilities

• Apply Design Thinking methodology to identify current state gaps.
• Evaluate and recommend suitable technology.
• Assist the CIO to identify new opportunities for digital transformation.

Skills

Stakeholder engagement

Agile approach

Analytical skills

Problem-solving skills

Communication skills

Education

Diploma/Degree in Computer Science, Infocomm Technology, or related disciplines

Tools

AI tools and concepts

Job description

As a Digital Business Analyst, you will collaborate with fellow project managers, business analysts, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro‑active, self‑motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects oncurrently while constantly looking for new ways to apply digital technologies to meet identified client and business needs. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. The ability to effectively engage and manage project stakeholders and business partners is a must. Success in the role will be demonstrated by your ability to thrive in a fast‑paced and dynamic environment.

Your Responsibilities

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions
• Evaluate and recommend suitable technology while aligning with technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development and delivery approach
• Work with fellow team member to develop user stories, functional/technical specifications and acceptance criteria
• Ensure product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)
• Assist the CIO to identify new opportunities and problems to solve for the client's digital transformation
• Build deep knowledge of client’s business and operations and identify opportunities to support the transformation of client's business / operation
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver ICT solutions and services
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines
• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)
• Strong portfolio that demonstrates proven, hands‑on experience working in Agile approach on Product‑centric teams
• Working knowledge of AI tools and concepts
• Strong analytical, conceptualisation, facilitation and problem‑solving skills, in particular with application in Discovery sessions and prototyping.
• Good stakeholder engagement and communication skills with ability to influence and pitch ideas
• A driven and motivated personality with the ability to rapidly learn, apply and execute
• Experience in Project Management and Product Management is a plus
• Motivated by innovation to achieve business goals and customer satisfaction
• Excellent written, verbal communication, presentation and negotiation skills