Senior Desktop Engineer

FUJIFILM Business Innovation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology company in Singapore is looking for a Desktop Engineer to provide advanced technical support, design desktop solutions, and lead projects. The ideal candidate will have a minimum of 3 years in desktop engineering and experience with Windows/macOS, SCCM, Intune, and scripting languages. Strong collaboration skills are essential for mentoring and optimizing desktop services within IT teams. This role offers opportunities for continuous improvement and innovation in desktop management.

Qualifications

• Minimum 3 years of relevant working experience.
• Extensive experience in desktop engineering or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS).

Responsibilities

• Provide advanced technical support for hardware, software, and network issues.
• Design and implement desktop management solutions.
• Collaborate with IT teams for optimized desktop services.

Skills

Advanced technical support

Desktop infrastructure solutions

Virtualization technologies

Automation scripting

Team collaboration

Tools

SCCM

Intune

Jamf

VMware

Hyper-V

Job description

What does the role look like?

Technical Leadership

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
• Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

What are we looking for?

• Minimum 3 years of relevant working experience.
• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper‑V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.