Senior Data Center Operations Engineer

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Tencent International Service Pte. Ltd. leads technology engineering for overseas data centers, overseeing strategy, construction, and operations to ensure quality, cost-effectiveness, and security.

The role emphasizes IT operations management, asset control, and compliance across global IDC activities. The ideal candidate has 5+ years in data center infrastructure or networking, with ITIL knowledge and PMP/CDCP certifications as strong assets.

Qualifications

• Bachelor's degree or above with 5+ years of experience in data center infrastructure or networking.
• Knowledge of IDC infrastructure architecture and mainstream infrastructure systems/equipment.
• Familiarity with overseas IDC or network ecosystem resources; CDCP certification is a plus.
• ITIL certification is preferred; PMP certification preferred.

Responsibilities

• Contribute to Tencent's overseas data center strategy; oversee local management of overseas data centers (site selection, construction, operations).
• Manage IT operations for overseas data centers including maintenance, relocation, decommissioning, warehousing, asset management, and service management; support IDC certifications.

Skills

Data center infra

Networking

ITIL knowledge

Project management

Communication

Education

Bachelor's degree

CDCP certification

Job description

Business Unit

Technology Engineering Group (TEG) is responsible for supporting the company and its business groups on technology and operational platforms, as well as the construction and operation of R&D management and data centers, TEG provides users with a full range of customer services. As the operator of the largest networking, devices, and data center in Asia,TEG also leads the Tencent Technology Committee in strengthening infrastructure R&D through internal and distributed open source collaboration, constructing new platforms and supporting business innovation.

What the Role Entails

• 1)Contribute to Tencent's overseas data center strategy in line with company and departmental objectives; oversee local management of overseas data centers, including site selection, construction, and operations to ensure quality, efficiency, cost-effectiveness, and security.
• 2)Manage IT operations for overseas data centers, including IT maintenance, relocation, decommissioning, warehousing, asset management, operational safety, and service management, while building and maintaining relevant processes and documentation; support IDC-related compliance certifications.
• 3)Manage relationships with overseas data center and network operators, building strong partnerships to ensure secure and reliable operations.
• 4)Oversee and evaluate on-site operations outsourcing partners and teams.
• 5)Drive the development of the overseas IDC ecosystem.

Who We Look For

• 1)Bachelor's degree or above, with 5+ years of experience in data center infrastructure or networking.
• 2)Familiar with IDC infrastructure architecture and mainstream infrastructure systems/equipment; knowledge of overseas operator internal operation mechanisms. CDCP certification and familiarity with overseas IDC or network ecosystem resources are a plus.
• 3)Knowledge of mainstream data center servers and networking equipment; understanding of IT hardware fundamentals, internet interconnection technologies, and overseas operator collaboration models. Broad relevant experience preferred.
• 4)Strong operational service management skills, with knowledge of mainstream IT management frameworks. ITIL certification preferred.
• 5)Strong communication, project management, and coordination skills, with hands-on experience in overseas IDC project management. PMP certification preferred.
• 6)Steady and composed personality, meticulous yet bold in execution; strong sense of responsibility, high learning agility, and strong team spirit.
• 7)Able to travel overseas as required for project construction or operational needs; must demonstrate strong stress resilience and self-adjustment ability.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.