Senior CSM — APAC Growth & Climate Impact, Equity

Sylvera; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading carbon management firm in Singapore is seeking a Senior Customer Success Manager to drive strategic enterprise relations across the Asia-Pacific region. The ideal candidate has over 5 years of experience in engaging with large Enterprises, preferably with a background in carbon markets. Responsibilities include managing client relationships, acting as a product ambassador, and advising customers on their carbon market strategies. The role requires a proactive and driven individual who can adapt in a dynamic environment while making a significant impact.

Benefits

Equity in a rapidly growing startup

Unlimited annual leave

Work from anywhere, 4 weeks/year

Enhanced parental leave

Up to 20 days paid sick leave

Access to Mental Health support

Monthly team socials

Qualifications

• Minimum of 5 years experience in Asia-Pacific in a commercial role.
• Experience with large Enterprises and direct customer engagement.
• Track record of expanding existing accounts or winning Enterprise scale accounts.

Responsibilities

• Build trusted, long-term ties with key accounts.
• Own and maintain relationships with assigned accounts.
• Advise customers on carbon market strategy.

Skills

Customer engagement

Carbon market expertise

Account management

Fluency in Japanese or Chinese

Ability to build relationships

Job description

A leading carbon management firm in Singapore is seeking a Senior Customer Success Manager to drive strategic enterprise relations across the Asia-Pacific region. The ideal candidate has over 5 years of experience in engaging with large Enterprises, preferably with a background in carbon markets. Responsibilities include managing client relationships, acting as a product ambassador, and advising customers on their carbon market strategies. The role requires a proactive and driven individual who can adapt in a dynamic environment while making a significant impact.