Senior Commercial Executive

The Body Shop; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A retail and e-commerce company in Singapore is seeking a candidate to assist in category management and pricing strategy. Responsibilities include driving promotional activities, analyzing performance, and collaborating with internal teams to enhance sales. Applicants should have at least 3 years of relevant experience and a degree in Business or Retail Management. The ideal candidate will possess strong analytical and problem-solving skills, along with knowledge of e-commerce platforms.

Qualifications

• 3 years of experience in Buying, Merchandising or Product Management.
• Proven track record in business commercial knowledge and skill sets.

Responsibilities

• Assist in retail and e-commerce operations.
• Drive category growth through promotions and product management.
• Measure and evaluate performance through reports.
• Plan and manage promotional activities across channels.

Skills

Analytical skills

Attention to detail

PC skills in spreadsheets

E-commerce knowledge

Multi-tasking skills

Problem-solving

Communication skills

Education

Degree / Diploma in Business / Retail Management

Tools

Excel

Job description

Your role in a nutshell

This role will be responsible in assisting in both retail and e-commerce operations by handling various tasks that connect and integrate physical and online sales channels.

More about the role

Category Management & Pricing Strategy

• Drive category growth through event planning, promotions, and work closely with Brand team on in-store staging and merchandising.
• Work closely with Forecast and Supply Chain to plan for phase out and discontinuation as well as clearance of aged and excess stock.
• Manage the store space and range product assortment and work closely with VM to optimise space productivity.
• Follow through the improvement plans and executions when required (i.e. Space and Range / Pricing Exercise / Window Analysis / Promotion Tracking).
• Propose and execute effective commercial improvement plans.
• Measure and evaluate performance through commercial reports.
• Retail price review – competitor price benchmarking exercise.
• Work closely with key stakeholder to optimise stocks and promotions.
• Calibrate promotional mechanics in system, to successfully reflect promotion criteria.
• Produce ad-hoc reports whenever required.

Commercial Activities

• Plan promotion- supporting marketing campaigns and planning promotions that are consistent across both retail and e-commerce channels. This might involve coordinating sales events, discounts, and loyalty programs.
• Manage discount and drive product gross margin within budget in stores, direct channels and atrium events.
• Prepare promotion listings with effective mechanics and pricing to drive business KPIs (discount & margin).
• Support store based promotional activities with various 3rd Parties (Banks, MOE, Healthcare etc.).
• Support impromptu projects / exercise – Price Increase, Internal Sales and Activations.
• Manage product registration and clearance process with relevant government organisations to ensure stocks can be launched and sold in stores.

Reporting and Data Analysis

• Provide quality analysis of categories performance through weekly and periodic reviews.
• Measure and evaluate performance of promotions and activations via regular post-mortems exercise.
• Active tracking of store based promotional activities to determine effectiveness.
• Provide solutions / sharpen promotions.
• Monitor, document and report competitor activities and promotions.
• Gate keep discount and margin when proposing promotions.
• Support ad-hoc cross-function training for data extraction and report analysis.

Collaboration with Internal Teams (where applicable)

• Working very closely within Commercial team to develop and execute in-stores promotional activities.
• Liaising with stakeholders across key business functions to minimise operational challenges.
• Manage corporate sales customers for external sales opportunities.

What we look for

Experience

• 3 years of experience in Buying, Merchandising or Product Management.
• Support ad-hoc cross-function training for data extraction and report analysis.
• Proven track record in business commercial knowledge and skill sets.

Qualifications

• Degree / Diploma in Business / Retail Management

Competencies required

• Good analytical skills - comfortable with analysing data to identify trends and recommend improvements.
• Excellent attention to detail, numerate, methodical working approach.
• High proficiency with PC skills in spreadsheets and word processing (Excel).
• E-commerce Knowledge : Understanding of online retail platforms, including major e-commerce tools.
• Multi-tasking and Organisational Skills : Capable of handling multiple tasks across different channels.
• Problem-solving : Ability to address issues that arise in both retail and e-commerce environments.
• Good verbal and written communication skills.