Senior Cloud Support Engineer - APJ (Remote)

ClickHouse; Remote; SGD 100,000 - 125,000; Full time

Job summary

A leading cloud analytics company is seeking a Technical Support Engineer to join our global Support Engineering team in Singapore. This customer-facing role requires expertise in SQL databases and distributed systems, where you will triage support tickets, provide solutions, and assist in both pre- and post-sales activities. Excellent communication skills in English and French, along with a mindset of teamwork, are essential for this position. Join us to help transform how companies use data.

Benefits

Flexible work environment

Employer contributions towards healthcare

Equity in the company

Flexible time off

$500 Home office setup

Opportunities for global gatherings

Qualifications

• Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud.
• Previous technical experience as Support Engineer or similar.
• Experience with community engagement and documentation.

Responsibilities

• Support ClickHouse users via chat, calls, and documentation.
• Work with teams on user-defined functionalities.
• Deliver excellent customer service as a first-line technical engineer.

Skills

SQL databases

distributed systems

cloud-native SaaS

strong written and verbal English

strong written and verbal French

Experience with data pipelines

Tools

ClickHouse

OSS technologies

Azure

GCP

AWS

Job description

A leading cloud analytics company is seeking a Technical Support Engineer to join our global Support Engineering team in Singapore. This customer-facing role requires expertise in SQL databases and distributed systems, where you will triage support tickets, provide solutions, and assist in both pre- and post-sales activities. Excellent communication skills in English and French, along with a mindset of teamwork, are essential for this position. Join us to help transform how companies use data.