Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
We are seeking an experienced Senior Cloud Administrator with architecture-level capabilities to join our Infrastructure team. This role is responsible for designing, implementing, and managing scalable, secure, and reliable cloud-based infrastructure solutions while ensuring the stability, security, and performance of hybrid cloud environments.
What will you do?
Cloud Infrastructure Design & Architecture
- Design, architect, and implement scalable, secure, and reliable cloud-based infrastructure solutions across public, private, and hybrid cloud environments
- Develop cloud architecture blueprints and technical roadmaps aligned with business objectives and industry best practices
- Lead cloud migration initiatives and transformation projects, ensuring seamless integration with existing on-premises infrastructure
- Architect and implement Infrastructure as Code (IaC) solutions using Terraform, CloudFormation, or similar tools
Cloud Operations & Administration
- Monitor and maintain the health, performance, and security of Windows and Linux servers across cloud and hybrid environments
- Configure and maintain cloud services, including virtual machines, containers, serverless functions (Lambda), networking, storage, and security components
- Administer and optimise Application Load Balancers (ALB), Network Load Balancers (NLB), Web Application Firewalls (WAF), Content Delivery Networks (CDN), and NetScaler
- Manage DNS services including Windows DNS and AWS Route 53
- Oversee Linux and Windows patch management, system upgrades, and lifecycle management
Automation & DevOps
- Design and implement Ansible Automation workflows for infrastructure and application deployment
- Provide DevOps support for infrastructure and application deployment pipelines
- Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency
- Implement and manage CI/CD pipelines for infrastructure provisioning and configuration management
Virtualisation & Middleware
- Configure, troubleshoot, and optimise virtualisation platforms including VMware vSphere and Hyper-V
- Administer middleware production environments ensuring high availability and performance
- Install, configure, and manage Windows and UNIX servers and services across data centres and cloud platforms
Security & Compliance
- Implement and manage security tools including encryption solutions, secure key management, and identity access management (IAM)
- Ensure compliance with cybersecurity best practices, system hardening standards, and regulatory requirements
- Administer ManageEngine and other enterprise management tools
- Conduct regular security assessments and implement remediation strategies
Collaboration & Support
- Collaborate with cross-functional teams including Network, Security, Application, and DevOps teams to implement enterprise-wide solutions
- Provide Level 2 and Level 3 technical support for cloud infrastructure, Unix/Linux, and Windows-related issues
- Troubleshoot and resolve complex issues related to cloud infrastructure, network connectivity, and application deployments
- Participate in on-call rotation for after-hours support as needed
Documentation & Continuous Improvement
- Develop and maintain comprehensive documentation related to cloud architecture, system configurations, processes, and procedures
- Participate in capacity planning, infrastructure upgrades, and technology assessments to support organisational growth
- Evaluate emerging cloud technologies and recommend improvements based on best practices and changing requirements
- Mentor junior team members and share technical knowledge across the team
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field
- More than 12 years of hands-on experience in cloud engineering, infrastructure administration, or similar roles
- At least 3 years of focused experience designing, deploying, and managing cloud-based solutions and operations (preferably on AWS cloud)
- Demonstrated experience in architecting and implementing hybrid cloud environments
- Strong proficiency in AWS services: EC2, S3, VPC, Lambda, RDS, CloudWatch, Systems Manager, IAM, CloudFormation
- Experience with AWS Cloud Platform is advantageous
- Proficiency in Linux Server operating systems (RHEL, Ubuntu, CentOS)
- Strong knowledge of Windows Server operating systems (2016/2019/2022)
- Understanding of Active Directory, Azure AD, Group Policy, DNS, and DHCP
- Expertise in cloud networking, storage solutions, and security configurations
- Experience administering Application Load Balancers (ALB), Network Load Balancers (NLB), and NetScaler
- Understanding of WAF, CDN, VPN, and hybrid networking architectures
- AWS Certified Solutions Architect - Associate or Professional
- Preferred certifications in Microsoft Certified: MSCA, VMware Certified Professional (VCP), Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE), ITIL Foundation certification
- Strong analytical and problem-solving skills with the ability to troubleshoot complex infrastructure issues
- Ability to design end-to-end cloud architectures ensuring compatibility, security, and performance
- Excellent organisational and documentation skills
- Excellent communication and collaboration abilities across technical and business stakeholders
- Customer-oriented mindset with a focus on service excellence
- Adaptable, proactive, and committed to continuous improvement
- Demonstrated ability to work collaboratively in team environments
- Leadership qualities with the ability to mentor and guide junior team members
Additional Information
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.