Senior / Clinical Informatics Analyst / Pharmacist

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Singapore is looking for a detail-oriented Clinical Informatics Analyst to manage data and optimize workflows for Electronic Medical Records. Ideal candidates will have a BSc in Pharmacy and some experience in clinical informatics. Responsibilities include gathering requirements and providing functional support. Training for Epic certification will be provided, with a supportive team environment.

Qualifications

• Prior Epic Willow certification preferred but not mandatory.
• Clinical/informatics experience preferred but not mandatory.
• Ability to work effectively both independently and in a team.

Responsibilities

• Gather and assess requirements.
• Create and update medication-related master data.
• Test, document, and deploy content changes.
• Provide functional support to users.

Skills

Analytical skills

Problem-solving

Interpersonal skills

Education

BSc (Pharmacy) or equivalent

Tools

Electronic Medical Record systems

Job description

Company Description

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient‑centred care.

NHG's vision is “Adding Years of Healthy Life”. This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient‑centric, accessible, seamless, comprehensive, appropriate and cost‑effective.

As the Regional Health System (RHS) for Central‑North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job Description

Senior / Clinical Informatics Analyst / Pharmacist

Institution: National Healthcare Group

Family Group: Administration

JOB PURPOSE

We are seeking passionate and detail‑oriented clinical informatics analysts to join our informatics team. This role will involve master data management, system configuration and workflows optimisation for our Electronic Medical Record and related systems to support safe and efficient delivery of patient care.

MAJOR DUTIES & RESPONSIBILITIES

• Gather and assess requirements.
• Create and update medication related master data.
• Test, document, and deploy content changes.
• Track change request status and deliverables.
• Provide functional support to users.
• Troubleshoot and resolve issues.
• Support system enhancement and updates.

JOB REQUIREMENTS

Education/Training/Experience

• BSc (Pharmacy) or equivalent.
• Prior Epic Willow certification and clinical/informatics working experience preferred but not mandatory.
• Training for Epic certification will be provided, where needed, and certification is expected within 3 months of hire.

Personal Attributes

• Systematic, analytical and meticulous in approach.
• Possesses good problem solving, decision making and interpersonal skills.

• Ability to initiate, deliver and drive to complete projects with minimal supervision.
• Ability to work effectively as an individual as well as in a team.
• Ability to work on complex issues simultaneously.