Senior Client Services Advisor, Treasury & Cash Management

BANK OF AMERICA,NATIONAL ASSOCIATION; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global bank in Singapore seeks a Client Service Advisor to service and manage relationships with financial institutions. The ideal candidate will have strong account management skills and a good command of Vietnamese and English. Responsibilities include managing client inquiries, providing proactive customer service, and ensuring compliance with laws and regulations. This role offers comprehensive training and career growth opportunities within the bank.

Qualifications

• Good knowledge of standard Treasury and Cash Management offerings.
• Excellent presentations, communication, time management, problem-solving skills.
• Ability to manage multiple requests simultaneously.
• Proactive learner and self-starter.

Responsibilities

• Work closely with internal partners to deliver exceptional service.
• Manage and investigate day-to-day servicing of enquiries.
• Liaise with local/regional operations for timely resolution of queries.
• Ensure full compliance with all relevant laws and regulations.

Skills

Account management

Vietnamese language

Payment system

Communication skills

Cash management

Customer service

Payments

Account opening process

Payment gateway

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading global bank in Singapore seeks a Client Service Advisor to service and manage relationships with financial institutions. The ideal candidate will have strong account management skills and a good command of Vietnamese and English. Responsibilities include managing client inquiries, providing proactive customer service, and ensuring compliance with laws and regulations. This role offers comprehensive training and career growth opportunities within the bank.