Senior CDD Specialist

STANDARD CHARTERED BANK (SINGAPORE) LIMITED; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

STANDARD CHARTERED BANK (SINGAPORE) LIMITED is seeking a skilled professional to support a critical workstream within the Client Due Diligence team, focusing on implementing projects to comply with Group and Country policies and procedures, especially AML, CDD, FATCA and CRS.

You will execute initiatives, produce high-quality outputs within timelines, advise on project management practices, and present regular results to senior stakeholders across the bank.

Responsibilities

• We are looking for a highly skilled person, with strong communication skill to support a critical workstream within CDD team focusing on implementing of Projects or Initiatives to comply with Group/Country Policy and Procedure and Strategies
• Execute and implement initiatives and project to ensure the Bank operates in accordance with the relevant laws and regulations, Group/Country policies and standards, especially on AML CDD and FATCA/CRS.
• This role will require production of high-quality and timely output aligned to relevant SCB Polices/Standards, and delivered within prescribe timeline.
• Advice on best project management practices to support the Business to optimise outcomes will also be required.
• Regular outputs will be presented to senior stakeholders

Job description

Job Summary

• We are looking for a highly skilled person, with strong communication skill to support a critical workstream within CDD team focusing on implementing of Projects or Initiatives to comply with Group/Country Policy and Procedure and Strategies
• Execute and implement initiatives and project to ensure the Bank operates in accordance with the relevant laws and regulations, Group/Country policies and standards, especially on AML CDD and FATCA/CRS.
• This role will require production of high-quality and timely output aligned to relevant SCB Polices/Standards, and delivered within prescribe timeline.
• Advice on best project management practices to support the Business to optimise outcomes will also be required.
• Regular outputs will be presented to senior stakeholders

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you'll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You'll be trusted to take on challenging projects that stretch your skills, locally and globally. And you'll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you're protecting the reputation and legacy of a 170-year organisation and building on it. We're driven by progress and continuously evolving to ensure we're agile and ready for tomorrow, today

Key Responsibilities

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the WRB CDD team, consistent with the vision and strategy for WRB COO and in support of the Group's strategic direction and growth aspirations.

Business

• Partner with Relationship Managers, Frontline teams, Compliance, FCC, Tax Operations, and other stakeholders to ensure timely and effective execution of CDD, FATCA and CRS requirements.
• Act as a trusted advisor on complex onboarding, trigger review, periodic review, and remediation cases.
• Review and challenge customer profiles, ownership structures, SOW/SOF information, and supporting documentation to ensure risk-based decision making.
• Serve as an escalation point for complex CDD, sanctions, adverse media, and risk assessment matters

Processes

• Perform end-to-end CDD reviews covering onboarding, periodic reviews, trigger reviews, client remediation, and lifecycle management activities.
• Assess the adequacy and plausibility of SOW/SOF information and ensure appropriate corroboration is obtained in accordance with policy requirements.
• Identify and elevate potential FATCA/CRS indicia discrepancies, undocumented accounts, changes in circumstances, and incomplete tax documentation for remediation.
• Escalate higher-risk or exceptional cases to relevant advisory, compliance, tax, or senior approval authorities in accordance with governance requirements.
• Maintain audit-ready records, clear risk rationale, and robust documentation supporting customer due diligence decisions.
• Monitor case quality, turnaround times, regulatory breaches, and control effectiveness, and support quality assurance reviews.
• Participate in regulatory change initiatives, system enhancements, UAT, workflow optimization, and automation initiatives across CDD, FATCA, and CRS processes.

People and Talent

• Support the CDD Operations Head in overseeing day-to-day operational activities, ensuring effective execution of BAU processes, service delivery standards, and risk management controls.
• To work as a team member who can work in collaboration with risk and control partners.
• Lead through example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Timely review of customer's profile and related risk and undertake enhanced due diligence on new and existing client
• Review and/ or elevate new or emerging areas of risks of clients subject to review
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Manage escalations on issues requiring additional assessment and con